We are a dynamic and ambitious technology startup committed to revolutionizing the way we live, work, and interact with the world. we believe that technology has the power to shape our future and solve complex challenges.Starting from Website development to artificial intelligence, data analytics to Internet of Things (IoT), we specialize in a wide range of technological domains. Our expertise enables us to deliver scalable and robust solutions tailored to our clients' specific needs, whether they are small businesses or large enterprises

Risk and Chargeback Solutions

❖ Part of Enterprise Sales Hunting team – South for Key Accounts & Large relationship❖ Acquiring New enterprise merchants through Self relationship & references with the support of social media.❖ Involved in implementation of strategic plans, metrics, Market analysis, activating the inactive Merchant relationship, cracking the deals from competitions with best rates.❖ Supporting the relationship for timely settlements, less chargebacks/frauds and other operational requirements on timely basis.

❖ Managing the Retail Ecommerce Portfolio relationship of 200-Crores from North Tamilnadu❖ Key accounts relationships are TNEB & Chennai Corporations (TN-Government)❖ Prospecting new accounts, potential merchant enquiries and acquiring new merchants, developing merchant relationship.❖ Involved in implementation of strategic plans, metrics, Market analysis, activating the inactive Merchant relationship, cracking the deals from competitions with best rates.❖ Supporting the relationship for timely settlements, less chargebacks/frauds and other operational requirements on timely basis.❖ Handling a team of 5- Offrole staffs & their productivity maintained as per the bank expectations.

❖ Managing the Portfolio worth 350 – Crores Aggregator & retail relationship for North Karnataka.❖ Prospecting new accounts, potential merchant enquiries and acquiring new merchants, developing merchant relationship.❖ Involved in implementation of strategic plans, metrics, Market analysis, activating the inactive Merchant relationship, cracking the deals from competitions with best rates.❖ Supporting the relationship for timely settlements, less chargebacks/frauds and other operational requirements on timely basis.❖ Handling a team of 7-Offrole staffs & their productivity maintained as per the bank expectations.

❖ Monitoring the acquiring Portfolio (POS/PG/UPI/eWallets/Smarthub/BQR centrally for Post & Pre acquisition fraud management, schemes violation, Merchant sampling, seeding, Chargeback, ToD loss.❖ Framing Risk policies and regular monitoring of portfolio for minimizing Frauds, Violations, Abuse associated in Credit & Operation Risks through evaluating process gap and improvising the risk criteria’s, Digitization and automation of process for cost reduction❖ Newsletter publishing, MIS Management and Performance presentations to Peers, Senior Management & internal stakeholder (Policy, Product & Sales) in regular intervals to support business.❖ Newsletter publishing, MIS Management and Performance presentations to Peers, Senior Management & internal stakeholder (Policy, Product & Sales) in regular intervals to support business

• IDENTIFICATION OF THE PROCESS FLAWS IN THE CURRENT SYSTEM AND RECOMMENDED FOR FIXING AND REVIEWING FURTHER.• INTERACTED WITH INTERNAL UNITS TO FINALIZE THE BUSINESS REQUIREMENTS AND LOGICALLY CLOSED. • CONDUCTED PRESENTATIONS ON THE QUALITY OF THE PROCESS WITH DETAILS ANALYSIS TO THE INTERNAL UNITS• END2END CREDIT CARD UNITS DELIVERABLES ARE BEEN MONITORED ON APPRAISED LOGICALLY• ANALYZING PROFITABILITY, QUALITY AND CUSTOMER EXPERIENCE FOR ACHIEVING NIL COMPLIANCE• CREDIT BUREAU QUERIES MANAGEMENT & PROCESS IMPROVEMENTS

• RESPONSIBLE ACHIEVING CHANNEL FINCON BUDGET, & BDR’S PRODUCTIVITY & GENERATION BUSINESS THROUGH X-SELL• PUBLISHING MONTHLY AND QUARTERLY MANAGEMENT REPORTS

• HANDLED CHENNAI, PONDICHERRY & VELLORE REGION FOR CREDIT LIFE & INSTITUTIONAL BUSINESS• ON-BOARDING NEW CORPORATES, BUSINESS PENERATIONS, IMPROVING CUSTOMER SATISFICATIONS & REVENUE GENERATIONS.• EXPERIENCED IN - IRDA GUIDELINES, AML GUIDELINESS, INSURANCE UNDERWRITING, COMPLIANCE ETC.,• PRESENTING MONTHLY AND QUARTERLY MANAGEMENT REPORTS, BUSINESS TREND ANALYSIS, TO SENIORS.• ACTED AS A PROJECT MANAGER ON VARIOUS MARKETING EFFORTS TO SUPPORT CLIENT DEVELOPMENT WITHIN THE FIRM

• MEETING CITI BANK HNI CLIENTS X-SELLING BIRLA SUN LIFE INSURANCE PRODUCTS• HANDLED A TEAM OF TELE CALLERS TO GENERATE BUSINESS THROUGH CITI BANK - PL EXISTING CUSTOMERS• PREPARED MONTHLY AND QUARTERLY MANAGEMENT REPORTS AND UPDATING TO CITI BANK & BIRLA SENIORS.• EXPERIENCED IN PREPARING TREND ANALYSIS & FINANCIAL PLANNING.

• TAKING CARE OF ICICI BANK CREDIT LIFE BUSINESS, THROUGH THEIR DSA/ DST’ TEAMS• SELLING ICICI PRUDENTIAL PRODUCTS COMPETING WITH ICICI LOMBARD PRODUCTS TO INCREASE THE BUSINESS REVENUE• HANDLED A TEAM OF 7 MEMBERS• TRAINING THE CHANNELS ON PRODUCT, PROCESS, AND COMPLIANCE

• BRAND PROMOTION & LEAD GENERATION IN OUTDOOR AND WORK-SITES• ANALYZING COMPETITORS TREND AND REPORTING TO SR MANAGEMENTS• SUPERVISE A TEAM OF SALES OFFICERS, ENSURING FIELD DISCIPLINE, • PLACING THE PRODUCTS IN RETAIL OUTLETS FOR CONSUMER BENEFIT.