Group Manager with over all 16+ years of experience in operations out of which 10 years in Supply Chain Management & Aftermarket Services OperationsManaging high performing teams that is extensively involved in Direct procurement & Warranty activities for Aerospace and Defence industry clientKey skills include Service delivery, Operation Excellence, Client management, Process Improvement, Data Analytics & Visualization and Automation
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Group ManagerAmazon Nov 2021 - PresentChennai, Tamil Nadu, India -
Supply Chain Advisory - Associate ManagerAccenture Dec 2019 - Oct 2021Chennai, Tamil NaduIn this role, I was leading warranty claims and customer services CoE for A&D client. -
Supply Chain Advisory - SpecialistAccenture Dec 2015 - Dec 2019Chennai, Tamil NaduIn this role, I was additionally responsible for Inventory planning and optimization work for A&D client by deployment of Analytics tools. I also went on to deploy Robotic Process Automation to improve efficiency in operations and Analytics tool to mitigate stock out risks for production -
Supply Chain Advisory - Senior AnalystAccenture Feb 2012 - Dec 2015Chennai, Tamil NaduI am leading two value streams with total span of 20 analysts delivering supply chain services for a Global A&D client. In this role, I am responsible Service Delivery, Operation Excellence and Process Improvement of Supply Chain Services Operations -
Supply Chain AnalystAccenture Oct 2009 - Feb 2012Chennai, Tamil NaduI manage suppliers portfolio for a Global Aerospace & Defence client. In this role, I am responsible for materials planning, scheduling and on time delivery for Production & Spares across many A&T plants along with Supplier management, Logistics & reverse logistics and Inventory management -
Operations - Team LeadHcl Technologies Ltd Sep 2004 - Jul 2009Chennai Area, IndiaI joined HCL as Technical Support Officer helping customers of International client with Technical queries on Broadband Internet. I later went on to lead Early Life customer line of business team and responsible for day to day Operations & Service Delivery. Operations includes staffing, schedule adherence, process standardization and improvement, performance reporting, coaching, employee engagement & appraisals. Service Delivery includes delivering agreed service levels such as Average… Show more I joined HCL as Technical Support Officer helping customers of International client with Technical queries on Broadband Internet. I later went on to lead Early Life customer line of business team and responsible for day to day Operations & Service Delivery. Operations includes staffing, schedule adherence, process standardization and improvement, performance reporting, coaching, employee engagement & appraisals. Service Delivery includes delivering agreed service levels such as Average Speed of Answer, Abandon Rate, CSAT, Call Quality, First Call Resolution & Log in hours Show less
Jayaraman Ns Education Details
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Sona College Of TechnologyInformation Technology -
Krishiland Matriculation Higher Secondary SchoolMathematics And Biology
Frequently Asked Questions about Jayaraman Ns
What company does Jayaraman Ns work for?
Jayaraman Ns works for Amazon
What is Jayaraman Ns's role at the current company?
Jayaraman Ns's current role is Group Manager.
What schools did Jayaraman Ns attend?
Jayaraman Ns attended Sona College Of Technology, Krishiland Matriculation Higher Secondary School.
Who are Jayaraman Ns's colleagues?
Jayaraman Ns's colleagues are Gaurav Dotonde, Camellia Thompson, Mba, A B, Susan Rice, Ekaterina Vereshchagina, Sharanjit Singh, María Betania.
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