- Indirect Procurement, PO Management, Contract Management, Team Management, Bid Management, AP Support, Vendor Management.- Fully Responsible for managing Procurement operation, Helpdesk& Tactical buying activities for Voya.- Managed a team of 20+ professionals overseeing various procurement activities such as PR/PO processing, contract validation, invoice/payment processing, and vendor relations.- Handled indirect procurement categories including facility management, IT software/hardware, contingent/temporary labor, and office supplies.- Defined procurement targets (SLA, TAT, savings, performance) and ensured timely publication of management reports.- Implemented action plans to continuously improve service delivery and meet targets.- Coordinated with vendors, business owners, and contracting teams for renewals, intake requests, and contract validation.- Developed Tableau dashboards to track procurement metrics and performance.- Maintained strong stakeholder relationships and addressed escalated issues.- Read and interpreted contracts (SOW, MSA, NDA) and supervised accurate invoice processing.- Ensured timely and accurate payments while maintaining internal controls.- Streamlined non-PO invoice processing to minimize manual intervention.- Led P-Card management, including card creation, settlement, and monitoring.- Implemented cost-saving strategies for vendor payments.- Oversaw vendor creation process and ensured timely documentation collection.- Managed 1099 reporting process to comply with IRS regulations.- Supported Procurement Helpdesk, AP, Vendor Management, and P-Card Helpdesk teams.- Collaborated with cross-functional teams for process improvements and issue resolution.- Developed and implemented compliance policies, procedures, and controls.- Generated regular reports and KPIs for process monitoring and decision-making.- Monitored volume and turnaround time (TAT), presenting governance metrics to stakeholders monthly.

Plan, coordinate, and supervise all activities related to the design, development, and implementation of a BPO solution for supply chain projects.Report on Revenue funnel Coordinate through solution team the review and analysis of existing engagements effectiveness and efficiency, and then develop strategies for improvements.Supported RFI/FRP management, Solution design & Transition execution.Understand transformation requirements and incorporate them into Solution design.Be a focal point of the practice in dealing with solution partners and other 3rd party service providers.Manage PVT evaluation with regard to solutions with due discussions with Delivery Managers and BRMs.Prepare resource plan for execution as well as allocate resources for engagements in consultation with DM and Director.Understanding contractual documents such as SOW, NDA, MSA, and ability to draft the documents in consultation with legal, Risk & compliance. Define the team by activity type in PV Tool.Responsible to create and maintain solution Documents (PDP, SOW, PFMEA, BCP, Pugh Matrix).

Responsibilities of fully computerized & ERP Procurement based on oracle and SAP.Sourcing & supply chain management for Indirect materials/commodities and services.Allocating jobs and workloads to individual staff members based on their ability.Making sure all tasks given to staff are done on time and to the required standard.Receive and review all purchase requisitions.Send RFQ’s/RFI’s, obtain quotations and negotiate with vendors on lead time, pricing, minimum ordering quantity, standard packing quantity.Create purchasing order and actively follow-up with vendors for deliveries.Revise of Purchase Orders for price change, quantity or Delivery Date.Coordinate with suppliers and ensure arrival of materials as per agreed schedule and time.Work on PO Cancellation if required.Follow up with the suppliers via phone or email on the status of orders placed.Vendor Management: Adding new supplier in ERP, new site activation or bank details update in ERP.Vendor documents collection (MNDA, Banking documents, Tax documents, Vendor refresh form, etc...)

• Populate weekly Customer Reports, such as: Open Order Reports and Invoice Hold Report. • Initiate quote comparison and analyze before sourcing business to the supplier.• Invoice Issues handling (Qty hold, Price issues, Tax issues, Delivery term) and complete ownership of the remittance details whenever requested.• Sourcing & supply management for Indirect materials/commodities and services• Following / execution of sourcing strategies, vendor identification, vendor development and analytical assessment to strengthen supply chain effectiveness.• Strategizing and deriving the on-time &quality metrics by streamlining the process to support engineering team to receive their prototype parts & get their engineering services done.

• Prepare purchase orders and sent copies to suppliers and to departments originating requests. • Coordinate with suppliers and ensure arrival of materials as per agreed schedule and time.• Maintaining records to Monitor Orders, Supplies, Receipts and Payments made to Suppliers.• Follow-up with AP team for payments and ensure that all outstanding invoices are processed.• Preparing purchasing spend analysis report on Quarterly basis and submitting to management.• Perform competitive bidding for scrap materials & Maintain documentation for auditing.• Preparing weekly Backlog & Action Plan reports to management.• Supporting and Training the core process knowledge to the new joiners in the process.• Plan and execute SOPs, SLAs and quality parameters for performance of team.