Jay Ashley

Jay Ashley Email and Phone Number

IT Support Specialist/Engineer @ The Home Depot
2455 Paces Ferry Road, Atlanta,Georgia 30339,United States
Jay Ashley's Location
Aurora, Illinois, United States, United States
Jay Ashley's Contact Details

Jay Ashley personal email

n/a
About Jay Ashley

Versatile and accomplished IT professional with the ability to contribute to innovative design, project lifecycle, system administration, troubleshooting, and internal/external client service. Proven ability in production support process improvement, systems implementation and upgrades, and end user training.

Jay Ashley's Current Company Details
The Home Depot

The Home Depot

View
IT Support Specialist/Engineer
2455 Paces Ferry Road, Atlanta,Georgia 30339,United States
Website:
homedepot.com
Employees:
120627
Jay Ashley Work Experience Details
  • The Home Depot
    Sales Associate
    The Home Depot Feb 2014 - Present
  • Nicor Gas
    Engineer Ii, Systems
    Nicor Gas Sep 2001 - Jun 2012
    Naperville Illinois
    -Designed, built, and maintained 7,000 jobs/ 292 job tables/ 54 calendars as Subject Matter Expert (SME) for Control-M enterprise job scheduling software.- Scheduled and maintained over 1,000 jobs as SME for BLSCHED legacy job scheduling software. - SME on current and legacy system functionality, and primary support liaison for external/internal contacts.- Resolved technical product issues and provided hands-on training and support to over 30 licensed Control-M end-users .- Upheld integrity of job scheduling and quality processes, ensuring compliance with SOX guidelines. - Advised in the development of technical roadmaps,and recommended work flow design improvements.- Assigned/updated user access rights to legacy systems, BLSCHED and SYSTEM/COMS.- SME mainframe support to Service Desk- Assist in disaster recovery & business continuity planning; review/update DR documentation.- Created custom viewpoints in Control-M, assisting Data Center with daily production control logs.- Implemented archive function in Control-M, allowing for job viewpoint replay for the last 72 hours.-Member of the Away Team sent to SunGard Availability Services to obtain custom recovery solutions.- Updated the Mainframe Power Down and Restore documentation, used by Data Center staff.Select Projects:- Served as Technical Lead on the Wflmanager Replacement/BLSCHED Integration Project. Wrote design documentation analyzing two possible solutions; scheduled WEbEx demos with BandL BLSCHED and SMA/Opcon; presented findings and strategic recommendation to IT Ops leadership.- Worked closely with Project and Test Leads during the Credit, Collections and Batch Upgrade Project.- Maintained business continuity and data integrity/segregation during parallel batch runs.- Developed and deployed customized Control-M solutions critical to the needs of Development Team. Supported five testing environments in Control-M.
  • In Transition
    Seeking Next Opportunity
    In Transition Sep 2001 - Jun 2012
    Greater Chicago Area
    Support Specialist, Control-M SME, Tier II Support for Unisys mainframe business users and Data Center staff, Tier III Support for all company job scheduling software, Project Team member for system upgrades.
  • United Chambers Insurance
    Lead Operator
    United Chambers Insurance May 1996 - May 2001
    Naperville, Il
    Lead Operator Unisys A14, IBM AS400 and Robot Scheduling software.
  • Online Financial Service,
    Scheduler
    Online Financial Service, Apr 1981 - May 1996
    Oakbrook, Il
    Production Scheduler, WFLMANAGER scheduling software.Lead Operator, Unisys A15 mainframes

Jay Ashley Skills

Bmc Control M Enterprise Manager 6.4 Hp Unix Hp Open View Service Desk 4.5 Microsoft Windows Office Products Ms Win Xp 5.1 Vpn Client Unisys Mcp 5.3 Bandl Blsched Job Scheduling Software Enterprise Output Manager Cande Wfl Marc Six Sigma Green Belt Training Disaster Recovery Hp Ux Data Center Hp Openview Six Sigma Troubleshooting Process Improvement Itil V3 Foundations Certified Comptia A+ Certification Testing Vpn Servers Leadership Analysis Software Documentation Integration System Administration Requirements Analysis Itil Unix Operating Systems Software Project Management Vendor Management Technical Support Information Technology It Management Windows Server

Jay Ashley Education Details

Frequently Asked Questions about Jay Ashley

What company does Jay Ashley work for?

Jay Ashley works for The Home Depot

What is Jay Ashley's role at the current company?

Jay Ashley's current role is IT Support Specialist/Engineer.

What is Jay Ashley's email address?

Jay Ashley's email address is ja****@****pot.com

What schools did Jay Ashley attend?

Jay Ashley attended University Of Illinois At Urbana-Champaign.

What skills is Jay Ashley known for?

Jay Ashley has skills like Bmc Control M Enterprise Manager 6.4, Hp Unix, Hp Open View Service Desk 4.5, Microsoft Windows Office Products, Ms Win Xp 5.1, Vpn Client, Unisys Mcp 5.3, Bandl Blsched Job Scheduling Software, Enterprise Output Manager, Cande, Wfl, Marc.

Who are Jay Ashley's colleagues?

Jay Ashley's colleagues are Erika Azua Guevara, Joseph Vargas, Rana Ali Khan, Felicia Fonseca, Rhett Garon, Ana Valadez, Suzanne Berchin.

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