TEACH CORPORATE CLIENTSDO SPOKEN, WRITTEN AND READINGPREPARE LESSON PLANSMAINTAIN A PROFESSIONAL RELATIONSHIP WITH THE STUDENTS

1. Handled apartment keys, and kept a record of keys handed and taken over2. Assisted residents in a courteous manner3. Worked under pressure due to heavy workload4. Responded to emails in a professional manner5. Worked on job order complaints in a quick manner6. Answered the phone and transferred calls7. Arranged transport for the residents

1. Handled employees’ leave records on a daily basis2. Sent out no pay leave records to employees on a monthly basis3. Assisted customers in a courteous manner4. Occasionally maintained HR files5. Downloaded CVs and did the initial screening for candidates over the phone6. Handled 2 databases for generating reports and extracting information with regards to current employees7. Maintained a high-level of accuracy with regards to email correspondence8. Ran reference checks for new joiners

-Mentor student employees to use the Donor2 database efficiently-Updated the Donor2 database-Provided excellent customer service to donors/visitors-Performed extensive research on alumni to bring in donations

-Shadowed Assistant Human Resources Director during interviews-Attended bi-weekly safety meetings and took minutes-Ensured confidentiality when working with Human Resources files-Assisted customers with HR related questions

-Provided safety and security for the residence hall-Checked in students into the building after 10 p.m. while fostering a welcoming environment-Enforced residence hall and university policies while on duty-Responsible for multi-tasking during challenging situations while maintaining good rapport with staff and residents

-Entered student data into the database, organized events, and attended rallies and special conferences regarding women's issues-Resolved customer concerns in a caring and timely manner