Jayati Mishra Email and Phone Number

Managing NetApp, Oracle ZFS and Hitachi arrays. Working on DR setup and various BCP testing. Responsible for critical hardware/software issues, assist in RCA, code/OS upgrades, firmware upgrades, SSL patching. Take ownership in performance analysis, capacity planning and provide necessary recommendations to clients. Maintain and analyze logs trends and assist in providing process improvements.

Managed NetApp 7-mode/C-mode, EMC Isilon, EMC VMAX2/3 and Unity arrays. Worked on issues related to share permission and quota management, host mapping, space reclaim, LIF management, snapmirror setup, array decommission, firmware upgrades, ONTAP upgrades, performance issues. Raising vendor ticket and assisting vendor during upgrades, hardware replacement, log sharing and other critical issues. Successfully onboarded new members in the team.

NFS export/CIFS share creation, removal, rename, share permission and quota management on NetApp filer. Creating LUNs, igroup, reclaim, mapping new hosts on NetApp, Unity and VMAX arrays. Actively worked on capacity management and was responsible for publishing storage reports.

Responsible for health checks and report generation of storage arrays.Monitoring the filer performance, collecting auto support, monitor hardware failure and its replacement.