Jay B.'s Location
Madras, Oregon, United States, United States
Jay B.'s Contact Details
Jay B. work email
- Valid
Jay B. personal email
n/a
About Jay B.
With over a decade of experience in leadership and operations, I thrive at the intersection of strategy, collaboration, and people management. As COO of Audacious Wellness NW, I led human resources, marketing, administration, and operations across six Elements Massage franchise locations. My focus on process improvement, business development, and team growth earned me the Manager of the Year award for the West Region in 2019.Currently, I serve as the Human Resources & Payroll Manager for Centerline Drilling Inc., overseeing HR and payroll for both regular and union employees. My role blends operational precision with a people-first approach to foster a productive and supportive work environment.With a creative foundation in fashion and apparel design from the Art Institutes, I bring an eye for detail and a passion for excellence to every aspect of my work. I’m deeply committed to wellness, collaboration, and continuous improvement.
Jay B.'s Current Company Details
Centerline Drilling
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Director of People Operations
Bend, OR, US
- Website:
- centerlinedrillinginc.com
- Employees:
- 9
Jay B. Work Experience Details
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Director Of People OperationsCenterline DrillingBend, Or, Us
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Human Resources & Payroll ManagerCenterline Drilling Jul 2024 - PresentPrineville, Oregon, United StatesAs a Human Resources & Payroll Manager, I oversee payroll management, ensuring accurate time tracking, timely payroll processing, and compliance with tax and benefits reporting. I manage human resources administration, including maintaining the company handbook, administering health insurance, monitoring labor law compliance, and maintaining confidential employee records. I lead talent acquisition and employee lifecycle processes, such as recruiting, onboarding, and offboarding, while fostering a positive work environment through employee support, conflict resolution, and development initiatives. Additionally, I handle program administration for HR and payroll systems, serve as the primary contact for key partners, and ensure alignment with union agreements and organizational policies.
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Chief Operating OfficerAudacious Wellness Nw Apr 2022 - May 2024Washington & OregonAs the Chief Operating Officer of Audacious Wellness NW, I was associated with the company from 2011 and held various positions. With six locations of Elements Massage, I supervised the Human Resources, Marketing, Administrative, and Operations teams. My primary role revolved around overseeing these departments, ensuring their smooth functioning, and working collaboratively to achieve organizational objectives.
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Project ManagerKnead To Work Sep 2020 - Apr 2023Seattle, Washington, United StatesOverall, my role as a project manager was instrumental in launching a new massage therapy continuing education program in our studios. This program provided a platform for current employees and external students to enroll in classes. I take pride in the hard work and dedication that went into bringing this initiative to life, and I am grateful for the positive impact it had during the COVID pandemic.
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Marketing ManagerElements Massage® Jan 2021 - Jun 2022As Marketing Manager I was responsible for developing and implementing marketing strategies to promote Massage Therapy to consumers but also to promote Audacious Wellness NW as a leading employer. This position had several duties that tied into recruiting and human resources. I oversaw and approved advertising and promotional material created by the Marketing Assistant and helped recruit and train my replacement before moving onto another role in the company. In this role I utilized my strong communication, leadership, analytical, and creative skills. -
General Manager/ Director Of OperationsElements Massage® Jun 2016 - Apr 2022As Director of Operations, I was responsible for overseeing and coordinating the daily operations of several locations of Elements Massage. I was to ensure that all departments were working efficiently towards the same set of goals. This role involved developing and implementing strategies to improve productivity, managing budgets and resources, and analyzing data to make informed decisions. Additionally, I worked closely with the company owner to align operational activities with the overall strategic direction of the company.
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Clinical Records AssistantElements Massage® Nov 2019 - May 2020Greater Seattle AreaIn this role, I was responsible for a range of billing and financial tasks such as creating invoices, statements, and resolving payment inconsistencies. I collaborated with customers, third-party institutions, and team members to address errors and provide financial solutions. Additionally, I inputted payment data, tracked financial statements, and communicated with patients/customers regarding payment deadlines. I also translated medical codes when necessary in a medical setting. I made a new process for management the client accounts and hired, interviewed and trained my replacement. Experience with PracticeMate & OfficeAlly products,
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Studio Operations ManagerElements Massage® Sep 2012 - Jun 2016Greater Seattle AreaAs part of the Studio Operations team, I demonstrated strong leadership by effectively handling client complaints, addressing employee concerns, and setting sales benchmarks to drive performance. I took a proactive approach in coaching and mentoring the team to exceed targets, while collaborating with senior management on strategic decisions related to hiring and terminations. My role involved fostering a positive work environment and ensuring operational excellence in achieving organizational goals.
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Assistant ManagerElements Massage® Jan 2012 - Sep 2012Seattle WashingtonAs the Assistant Manager, I demonstrated strong leadership by effectively handling client complaints, addressing employee concerns, and setting sales benchmarks to drive performance. I took a proactive approach in coaching and mentoring the team to exceed targets, while collaborating with senior management on strategic decisions related to hiring and terminations. My role involved fostering a positive work environment and ensuring operational excellence in achieving organizational goals.
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Sales And Customer Service SpecialistElements Massage® Sep 2011 - Jan 2012Seattle WashingtonIn this position, I played a key role in coordinating client appointments, delivering excellent customer service, and driving sales. I took charge of opening and closing the studio, ensuring smooth operations and a welcoming environment for our clients. Collaborating with team members, I contributed to achieving revenue targets and fostering a positive and productive work atmosphere.
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Barn ManagerHat Creek Livestock 2009 - 2011Troutdale, OregonIn my role, I oversaw the daily care and safety of over 25 boarded horses, including 5 wild mustangs, ensuring their well-being and proper handling. I managed the lesson program, coordinating schedules and activities for riders, as well as overseeing barn cleaning and light maintenance tasks to uphold a clean and organized facility. My responsibilities encompassed a range of duties to maintain a safe and effective operation for both the horses and riders.
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Sales AssociateCharlotte Russe 2007 - 2009Portland OregonI was responsible for greeting and assisting customers in finding the perfect pair of shoes to meet their needs. I had knowledge of the store's shoe inventory and provided recommendations based on style preferences. Additionally, I handled transactions, processed payments, and maintained a clean and organized sales floor. I built relationships with customers to encourage repeat business and meeting sales targets are also key aspects of the role. -
BaristaGreat Earth Natural Foods 2006 - 2007Madras OregonAs a multifaceted team member, I was responsible for providing excellent customer service in a fast-paced cafe environment. My main duties included preparing and serving specialty coffee beverages, baking a variety of pastries, making delicious sandwiches, and ensuring the store is clean and well always stocked.
Jay B. Education Details
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Fashion/Apparel Design
Frequently Asked Questions about Jay B.
What company does Jay B. work for?
Jay B. works for Centerline Drilling
What is Jay B.'s role at the current company?
Jay B.'s current role is Director of People Operations.
What is Jay B.'s email address?
Jay B.'s email address is ja****@****age.com
What schools did Jay B. attend?
Jay B. attended The Art Institutes.
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