As the COO of Anago Cleaning Systems, I’m dedicated to implementing and ensuring effective operational strategies with a focus on long-term goals and expansion. As a results-oriented leader, I promote collaborative environments to drive innovation and exceptional revenue growth for our franchisees. I have a strong passion for franchise business ownership, the financial strength it provides individuals, and identifying ways to optimize performance and execute objectives. Over my 20+ years, I’ve also improved corporate processes and reduced costs while maximizing efficiency and overall profits, focusing on customer service and vendor relations. Specialties: • Operations Management• P&L, Budgeting, Forecasting• Franchise Management• Market Expansion• Facilities Management• Revenue Generation & Growth• Cost Control• Business Analysis• Contract Negotiations Accomplishments:• With my expertise in field operations, I’ve managed franchise and company stores, supporting more than 500 franchisees and over 2500 company and Franchise locations with over 6000 employees, generating $250M in annual company location revenue.• By launching a rebranding campaign, I positioned the company as an employer of choice and a service-centric organization. This resulted in a 100% increase in customer satisfaction and a 7% increase in profitability. • I designed strategies for new retail store development and remodels, reducing opening costs by 50%.Reach me at JBenge@anagocleaning.com
Listed skills include Leadership, Management, Retail, Team Building, and 46 others.