Jay Bradley Email & Phone Number

Greater New York City Area

Lead the daily operations of high market profile Chevrolet / GM technical service & repair facility. Earned coveted "GM Certified Elite" status (3X), Certified Technology Expert - Service, Certified GM Service Manager, Certified GM Fixed Operations Manager, Certified GM Customer Experience Manager, Certified HUMMER Service Manager. Focus on quality staff selection & training as a path to increased customer retention and exceeding expectations of guests. Transitioned the Service Department from Reynolds & Reynolds dealer management system to Quorum GM/IDMS in 2007. Focused on maintaining superior customer retention & CSI in a competitive and demanding marketplace.

Greater New York City Area

Managing Member - LandlordPrime Commercial Retail Property24,250 Sq Ft - Leased to Recreational Equipment Inc. (REI)Located at 189 Connecticut Avenue (Route 1), Norwalk, CT at I-95 Exit 14.Directed remarketing of property to prospective tenants following the bankruptcy of prior tenant Linens 'n Things, maintained & prepared building for re-leasing, negotiated lease proposals, supervised building reconstruction, handled partial eminent domain purchase by State of Connecticut for highway improvement, monitored legal processes. Administer operations & compliance in support of REI lease.

Fixed Operations Consulting - Automotive Industry

New Canaan, Ct

Directed customer service operations for franchised Ford Motor Company new car & truck dealership for 9 years. Among first to attain Ford Blue Oval Certified designation through exceeding CSI and other performance criteria. Sucessfully transitioned Service & Parts Department information management from manual records to computer based Reynolds & Reynolds System, 5 years prior experience in New & Used Vehicle Sales/Leasing including Finance & Insurance, & COIN computer system.

Hyannis, Ma

Cape Cod based manufacturer of semi-custom deep-vee off shore sport fishing boats 24' & 31'. Hulls designed by Charles Jannace and concepts developed by Kim Bradley. Boats were featured in Boating Magazine, Power & Motor Yacht, and Saltwater Sportsman and are well regarded for their rough sea handling, stability though extra wide beam and long range capability. Approximately 200 boats manufactured under contract at plants in RI & FL. Supervised manufacturing process & quality control. Supported & set-up national boat show exhibits: New York International Boat Show, Miami International Boat Show, Norwalk Boat Show, and others. Supported dealer service & marketing efforts.

Greater New York City Area

New England based distributor of quality orthopedic medical products to hospitals and doctors. Managed independent sales team & daily operations. Secured & marketed multiple product lines, private labeled products and ensured FDA compliance & registration. Produced & published extensive product catalog. Negotiated lease & relocated to expanded warehouse facility and established computer based inventory control & operations. Participated in marketing product lines at national meetings of: American Academy of Orthopaedic Surgeons, National Association of Operating Room Nurses, Emergency Room Physicians Association, and other regional groups. Sales growth at 20% annually. Negotiated sale of company to private party.

Economics

Activities and Societies: Dartmouth Outing Club

Marketing