Jay Brockett Email & Phone Number

Houston, Texas, United States

Houston, Texas Area

• Facility Leader responsible for coordinating the repair and maintenance of three multi-purpose facilities comprised of warehouse, office and laboratories over 330,000 sq.ft.
• Responsible for the maintenance and repair of the Core Laboratories facilities (three combination warehouse/lab/office buildings). These facilities are located in Northwest Houston.
• Performing and/or coordinating repair work through contractors to keep buildings operating at peak effeciencies 24/7/365.
• Assess and source products for continued improvement of company assests, within established budget parameters.
• Coordinate and complete needed safety inspections, and maintain required city, county, state, and federal permits.
• Lead Safety Committee quarterly meetings, and constantly assess facility emergency response plan (ERP).

Baytown, Texas

• Drive sales profitably by delivering a Target brand shopping experience for our guests.
• Oversee total store operations, responding to guest service requests, prioritizing and delegating team member work load and responding to staffing concerns
• Supervise the team to ensure best practices are executed, while maximiinge gross margins and minimizing shortage
• Build a Fast, Fun, and Friendly store culture by modeling expectations,executing Human Resource processes including evaluating performance, delivering frequent feedback, writing and conducting reviews, recommending and.
• Lead by example and taking actions to keep team morale high, showing respect for all team members and guests

Houston, Texas Area

• Highly motivated Team Leader accountable for all aspects of property conditions and vendor management including assessing performance of third party service vendors and store team, and completion of preventative.
• Investigate and coordinate repair of store systems including HVAC, refrigeration, electrical, landscaping, pest control, roofing, etc.
• Assess completion of assigned projects using scope of work expectations for vendors.
• Utilize Target purchasing program to order needed supplies, within expected financial parameters.
• Developed de-aging strategies, purchase repair/maintenance materials, prepared work schedules, and regulated time lines for successful completion. Awarded “Great Team Hero” in October 2010, “Over The Top” Facilities.

Houston, Texas Area

• Dedicated manager and building professional accountable for residential, commercial, or remodel stair installation completed and successful fulfillment of all client expectations.
• Directed multiple projects through coordination of employees and subcontractors.
• Drove increased performance caliber through detailed examinations.
• Analyzed project profitability and made corrections to labor and materials as necessary to maximize bottom line.
• Communicated with installation teams, customers, and dispatch center to coordinate all open projects.
• Established detailed installation guidelines, training materials, and estimating and pricing models to standardize consistency throughout organization.

Houston, Texas Area

• Results-oriented, hands-on construction professional accountable for 100% project completion, while meeting strict deadlines, budget parameters, and the highest level of customer satisfaction.
• Planned, directed, and coordinated development of numerous projects.
• Managed quality control through hands-on inspections with attention to detail.
• Analyzed operations for substantial gains and more efficient resource utilization.
• Developed staffing plans, coordinated work schedules, and regulated time lines.
• Recruited and evaluated personnel and subcontractors.

Houston, Texas Area

• Operations Manager contributed to departmental performance in Retail, Rides, Games, Parking, Admissions, and Outside Food Operations generating more than $7 million dollars annually.
• Managed a complex with nine primary revenue centers, directing the efforts of six exempt and 100 non-exempt team members.
• Drove sales, company initiatives, and culture throughout the complex.
• Recruited, hired, and developed management staff
• Solved operational, human resource and merchandising issues in timely manner.
• Researched industry competition for additional business prospects and trends.

• Directed sales, marketing, purchasing, inventory, distribution, website implementation, online store management, recruiting and training for three sports art galleries — The Ballpark in Arlington (Arlington, TX).
• Reviewed store environments and key business indicators to identify opportunities for improvement.
• Provided coaching to store management teams to achieve operational goals.
• Implemented company programs by leading and inspiring management team.
• Solved operational, human resource and merchandising issues in timely manner.
• Developed and implemented action plans to meet operational objectives.

• Respected, trusted store leader conducting the daily operation of a major entertainment retailer generating $2 million annually.
• Provided necessary tools and leadership to deliver excellent customer service – training & mentoring staff in customer service standards and product knowledge.
• Directed customer service and loyalty programs, as well as in-store promotions.
• Maximized sales and profitability through inventory control, shrinkage, loss prevention, and P&L management.
• Managed store visual merchandising programs for hardlines and softlines.
• Opened and executed set-up of three new stores.

Houston, Texas Area

• Multi-Unit manager oversee all aspects of park restaurants, catered events, concerts and employee dining facilities generating $13 million annually.
• Implemented employee "Guest First" service, departmental and safety training.
• Communicated company policies and directives to management team.
• Insured food safety, quality and "Picture Perfect" visual presentation.
• Maximized profit through analysis of sales vs. budget, forecasts and cost of goods.
• Developed ideas and concepts for new restaurants and theme areas in the park.

Houston, Texas Area

Houston, Texas Area