o Utilized an automated computer system to coordinate child support cases, including inputting and accessing data o Applied federal and state regulations to initiate, locate, establish, and enforce child support obligations o Monitored payments; and prepared correspondence, reports, and legal documents o Interviewed parents, family members, employers, and public agencies to gather information o Performed skip tracing activities to locate absent parents and/or their assets. o Evaluated income and expense data of non-custodial parent to determine support obligation o Analyzed case data to determine, within established guidelines, the need for legal action to establish, enforce, or modify orders for supporto Initiated legal action through the preparation of documents such as contempt actions and notice of motions

o Provided services to children and families as requested by the referring social workero Scheduled and supervised visits between children and their familieso Provided a safe and supportive environment during visitation; assisted families when they had questions or concernso Provided coaching and assisting with life skills during visitationo Applied problem solving skills and made sound judgment calls when in distressing and potentially violent situations o Kept detailed documentation and submitted case notes in a timely manner

o Educated customers on the benefits of the producto Conducted in store demos and eventso Set up and take down of demos and eventso Raised awareness and increase saleso Recapped and input data from eventsoRepresent the company in a positive and professional manner at all timesoProvide information to customers regarding the value of the brandoCoordinate and execute events in the Sacramento regionoRaise awareness and increase sales by working with sales team to generate new strategiesoReceives and responds to product related questions or concernsoRecap and input data into database with high accuracy

o Provided case management to children/youth ages 2 – 21 years old in a housing programo Worked with chronically homeless families with mental and/or physical disability clerical and administrative support functions in an office and field settingo Prepared and maintained accurate case files, documentation and report client data o Kept detailed records, track reports, and produced accurate and timely reports o Objectively reviewed and evaluated client information and made timely and rational decisionso Served as liaison between social service agencies and local community partnerso Planned, coordinated, and directed workshops, client celebrations, and various activitieso Represented agency at events, collaborative meetings, and task force meetings

o Provided case management to clients in Senior 55+ housing programo Worked with chronically homeless seniors with mental and/or physical disability o Prepared and maintained accurate case files, documentation, and reported client datao Kept detailed records, tracked reports, and produced accurate and timely reports o Conducted bi-weekly home visits and co-facilitated AOD recovery group meetingso Interviewed potential clients to assess eligibility for the programo Prepared, completed lease applications, and secured signatures on client formso Developed individualized service plans and monthly budgets with each client

o Worked with sales representatives from Anheuser-Busch o Engaged with customers and increased brand awarenesso Distributed product sample and promotional itemso Collected qualitative feedback from customerso Created a “buzz” to gain consumer attention

o Assisted in executing community and marquee eventso Recapped events and marketing information back to sales teamo Worked to maintain placement displays in existing accountso Monitored brand movement, pricing, and distribution penetrationo Assisted in social media marketing by gathering feedback

o Provided clerical and administrative support functionso Answered and transferred incoming phone calls with the public and departmento Sort, send, and distributed mail o Scheduled meetings, conference rooms, and car reservationso Maintained filing systems, both electronic and physical

o Maintained a clean and well-stocked restauranto Accurately handled cash and chargeso Ensured a clean and sanitary environmento Exceeded customer expectations with an emphasis on quality

o Maintained a clean and well-stocked restauranto Ensured a clean and sanitary environmento Provided customer with quality food and service