Jaycee Morrison Email and Phone Number
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Customer service professional with 3+ years of experience in various industries. Proficient at quickly adapting to and excelling at new technology and systems. Skilled at coordinating appointments, managing phones, operating systems, and cultivating exceptional customer experiences. Experience leading and working well in teams, nominated for the Wayfair Glass Lamp award for outstanding contributions to team support. Experience volunteering to help with organization, bookstore shifts, childcare, data filing, event prep, set up, and displays.
Athens Oconee Audiology
View- Website:
- athensoconeeaudiology.com
- Employees:
- 5
-
Front Office AssistantAthens Oconee Audiology Apr 2024 - PresentWatkinsville, Georgia, United StatesGreet and check-in patientsAnswer phone inquiries and triage calls, directing messages to appropriate recipients when neededSchedule and confirm appointmentsContact and schedule incoming referrals patientsPrepare and maintain electronic chartsSend and monitor return of requests for medical clearanceCoordinate off-site hearing aid clinics and eventsDevelop and publish social media contentCompose and mail personalized letters to patients, including birthday congratulations, thank you, and sympathy cardsSupport the Office Manager and clinical staff with various administrative tasks and projects -
Service AssociateWayfair Oct 2023 - Feb 2024Athens, Georgia, United StatesProvided detailed updates on order status and tracking informationProcessed cancellations and returns for eligible itemsAssisted customers in reporting issues with received items and processing chosen resolutionInvestigate billing information to answer inquiries about all charges, paid prices, and return refund amounts or delaysDe-escalated customers by providing empathy and relaying solutions for order delays, complications, damage, or overall unintended experienceSeamlessly navigated through various systems simultaneously to ensure quick and efficient service to customersConsistently met and exceeded KPIs -
Customer Service RepresentativeDavid'S Bridal May 2022 - Jun 2023Columbus, Georgia, United StatesResolved customer questions or concerns in person, on virtual chat, and over the phoneScheduled and confirmed appointmentsConfirmed order pick-up datesProcessed take-sales and special orders for customersManaged walk-ins simultaneously with scheduled appointmentsManaged Welcome Desk to ensure an equal distribution of customers and overall organization for stylists, CSRs, and managersEnsured quality experience for customers -
HostessTrevioli Italian Kitchen Jul 2019 - Mar 2020Columbus, Georgia, United StatesAnswered customer questions in person and over the phoneGreeted and seated customers in the proper, designated area Scheduled reservationsManaged wait times and waitlistResolved minor customer concerns
Jaycee Morrison Education Details
Frequently Asked Questions about Jaycee Morrison
What company does Jaycee Morrison work for?
Jaycee Morrison works for Athens Oconee Audiology
What is Jaycee Morrison's role at the current company?
Jaycee Morrison's current role is Over 3 years of customer service experience, willing to work and learn!.
What is Jaycee Morrison's email address?
Jaycee Morrison's email address is jm****@****ogy.com
What schools did Jaycee Morrison attend?
Jaycee Morrison attended Columbus State University.
Who are Jaycee Morrison's colleagues?
Jaycee Morrison's colleagues are Robin Hardin, Jonie Anthony, Robin Robin, Amber Bir.
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