Jaycen Harris Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

• Fulfillment Strategy Development: Collaborate with departmental leadership to develop and implement strategies that align with fulfillment goals, enhancing client satisfaction and operational efficiency.• Coaching and Training: Act as a Subject Matter Expert, providing coaching and guidance to team members. Develop comprehensive training materials to facilitate knowledge transfer and improve performance across the team.• Issue Reporting and Process Improvement: Analyze and report key fulfillment issues to leadership, identifying coaching opportunities and areas for process improvement to optimize operations.• Operational Oversight: Supervise fulfillment with the Capital One partnership, transitioning responsibilities to team members while supervising operations and addressing escalated issues to ensure seamless service delivery.• Standardization of Practices: Develop and implement standardized practices for order fulfillment, ensuring consistency and efficiency in the ticket fulfillment process.• Career Development Initiatives: Drive career development discussions within the VSFS department, collaborating with Senior Management to identify growth opportunities and align team capabilities with departmental needs.• Broker Relationship Management: Oversee fulfillment operations for key broker relationships, ensuring timely order delivery and implementing best practices tailored to unique broker requirements.

Chicago, Illinois, United States

Eved is a global B2B payments platform that automates and centralizes the processing of invoices and payments with a single workflow: driving control, visibility, and efficiency for your company.

Chicago, Il

Louisiana State University