Jayce Sudweeks Email & Phone Number

Statesboro, Ga, Us

Statesboro, Ga, Us

Statesboro, Georgia, United States

Tenure-track faculty member at Georgia Southern University in the Department of Public and Nonprofit Studies. Teaches undergraduate and graduate courses in public administration and nonprofits. Researches the management challenges facing nonprofits and the factors influencing community resilience .

Vancouver, British Columbia, Canada

Educated and advised organizational staff and academic researchers on the social, economic, legal and cultural implications of genomics and genetic engineering research and application. Helped advise and review grant applications for genomics based research in Canada funded by Genome BC and Genome Canada.

Raleigh, North Carolina, United States

Designed and implemented study to identify and categorize the leadership challenges faced by nonprofit organizations.

Raleigh, North Carolina, United States

Helped organize and moderate two international conferences on the governance of gene drives. Acted as focus group moderator for NSF grant examining how organizations envision responsible innovation in biotechnology.

Raleigh, North Carolina, United States

Assisted in research and establishment of Institute of Nonprofit's Social Entrepreneurship program. Editor of the Philanthropy Journal.

India, Americas, Europe, Asia

Managed 20 person, diverse global SAP application support team composed of in-house and offshore analysts. Resolved application issues identified by end users, provided troubleshooting and support for urgent issues, trained users and supported new business implementations. Achievements> Managed implementation of offshore IT vendor that replaced in-house support team, designed processes, facilitated training of vendor resources by in-house analysts, wrote SOW and metrics to manage the engagement and communicated change to organization that resulted in a 20% decreased price structure, greater flexibility, and increased end user satisfaction.> Redesigned processes that enhanced communications throughout organization and vendor, implemented team performance metrics, and strengthened key relationships that reduced escalations and decreased open ticket count by 78% within one year.

Mexico, Us, Netherlands, Ireland

Member of globally diverse business analyst team that implemented SAP conversions in 5 manufacturing/distribution sites in four separate countries. Reviewed and redesigned all sales, invoicing and distributions processes to adapt to innovative technology and processes. Performed development, configuration, and testing of all revised processes. Mentored, trained and managed consultants engaged to provide support for the conversion. Achievements> Transitioned sites from unsupported software and antiqued hardware to a best of class application hosted on state of the art hardware resulting in reduced down time. > Consolidated and redesigned business processes and reporting allowing the company to increase standardization of processes resulting in reduced support costs.

Various Locations

Built and strengthened high-level strategic business relationships with customers. Collaborated cross-functionally with teams in operations, purchasing and planning to ensure successful new product launches and support on-going operations. Managed and monitored P&L, budgeting, forecasting, performance metrics. Managed, mentored and trained program teams. Led projects to improve customer supply chain. Achievements> Managed 10+ new product launches, coordinated planning, purchasing, manufacturing and distribution, solved issues and resulted in all shipments being on time and complete. > Managed 20-person manufacturing and distribution teams during a period of high employee turnover and operational turmoil, redesigned processes, enhanced communication between departments and with the customer, implemented metrics that stabilized the program and improved client satisfaction scores from 85 to 94 in three months.> Project managed 6 IT initiatives, created project plans, monitored progress, collaboratively resolved issues, and reported progress to management that transitioned clients from outdated technology to cutting edge applications and resulted in fewer errors, improved stability, reduced overall operating costs and increased satisfaction. No downtime experienced during transitions.

Greater Seattle Area

Built and strengthened high-level strategic business relationships with customers. Collaborated cross-functionally with department managers in operations, purchasing, planning, finance and HR to ensure successful new product launches and support on-going operations. Managed and monitored overall client P&L, budgeting, forecasting, performance metrics. Managed, mentored and trained program teams. Led projects to improve plant profitability and optimize the customer supply chain. Achievements> Designed processes, priced and project managed concurrently the implementation of 6 new global manufacturing and distribution supply chains programs within one year that were delivered on time, within budget, and doubled the number of plant customers and total revenue while continuing to lead a 15 person program management team. > Wrote and negotiated statements of work (SOW), defined key performance indicators (KPIs), and mentored, trained and managed 4 program teams for 10+ clients and resulted in no client loss plus client satisfaction survey ratings at 90% or above. > Co-led 6-person diverse plant management team that created and implemented strategic plans, developed and monitored budgets, instituted metrics scorecards that measured performance, and redesigned processes around innovative Lean concepts and resulted in exceeding company revenue targets, coming in under budgets and increasing output by 60%.

Greater Seattle Area

Provo, Utah Area

Doctor Of Philosophy - Phd, Public Administration

Bachelor Of Science - Bs, Molecular Biology

Master'S Degree, Molecular Biology

• Graduate courses in Immunology, Cellular and Molecular Biology, Statistics, Linear Regression, Experimental Design, and Multivariate.

Bachelor'S Degree, Molecular Biology

Performed lab based research for gene mapping in mice which lead to peer reviewed journal article and oral presentation at international.