Jay Golden Email & Phone Number

Dearborn, Mi

Ann Arbor, Mi

Built new UCS environment, with multiple UCS Domains.UCS Central for management of UCS pools and settings.Built hosts and server with boot from SAN in UCS deployments for improved HA.Re-architect the VMware environment, collapsing clusters and data centers, providing consistency across the system.Create standards, policies and procedures, guidelines to improve infrastructure stability.Establish metrics and measurements demonstrating the health of the virtual environment.Incorporated 2 - 500 seat call centers from recent acquisition. Moved the CSR agents from Citrix to VMware View.Managed complete design and implementation of VMware VIEW Horizon environment, supporting a 1000. Designed for growth to incorporate additional Call Centers.Create and maintenance Windows templates, Customization Specification, and build script to mass deploy VMs.

Ann Arbor, Mi

IT ArchitectResearch, testing and evaluation of new technologies.Implementation of POCs, capacity planning, performance tuning, analyzing hardware sizing, and clustering solutions.Designing load balancing solutions utilizing F5 hardware \ virtual software.Coordinated the combination of multiple OU orgs into single standardized OU for 6000 users and computers. VMware \ Virtualization ResponsibilitiesDesign, install, configure VMware ESX & ESXi environments with vCenter, DRS, HA, Resource Pools, Storage DRS, affinity rules, vss and vds (switches), and host profiles. Server Consolidation with VMware Converter (P2P and P2V Conversions) Build, configure and deploy VMs from templates and Microsoft MDT. Consolidated region physical computing systems into VMware Clusters with minimal down time Update VMware environments using VUM.UCS \ Server ResponsibilitiesCreate Pools(MAC, WWN, UUID, Blades), Service Profile Templates, Service Profiles, and set Permissions. Use Powershell \ Cisco PowerTools for reporting of inventory, errors, setup of system.Update firmware on UCS system. Create and manage policies and pools under all sub-orgs.Backup of config on Fiber Interconnects. Troubleshoot and call support for any hardware or software issues. Connect HBAs to Fiberchannel switches.Windows ResponsibilitiesCreate, edit Group Policies.Planning of Active directory infrastructure.Install of OS on physical and virtual machines. Windows Patch Management – Using WSUS. SAN ResponsibilitiesSetup LUNs \ Volumes on EMC and Dell Equallogic SANsZoning of servers in Brocade Fiber Channel SwitchesSetup and configure Dell Equallogic iSCSI SANsOther ResponsibilitiesUse Netbackup for backups of physical and virtual servers to EMC Data Domain and Dell DR-4000 disk backup system. Monitor jobs and troubleshoot any issues with incomplete and failed backups. Advance troubleshooting of PCs, Servers, and Network.

Southfield, Mi

Maintained a territory that included over 200 locations and more than 1500 PCs and 500 Printers with 24/7 support.Working in situations with 2, 4, and 6 hour on site and repair times. PC Installation of hardware, software, and relocation of computer equipment.Teaching customers how to use and maintain their new equipment after an install.Involved with Y2K project to update\replace all non-compliant software and hardware.

Plymouth, Mi

Troubleshoot and repair PCs and Printers.Handled Detroit area for NBD (Now Chase) account.Software and Hardware troubleshooting on PCs.