Jay Chande Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Managed the national dealer ranking report for the President’s Program with detailed analysis of the KPIs which drive the performance of the dealers and influence their overall national and zone rankings• Handled the co-op advertising program, weekly review and processing of dealer claims while following the co-op program guidelines• Communicated the national sales updates to the zones and dealers through weekly bulletins in both English and French by collaborating with the agency for… Show more • Managed the national dealer ranking report for the President’s Program with detailed analysis of the KPIs which drive the performance of the dealers and influence their overall national and zone rankings• Handled the co-op advertising program, weekly review and processing of dealer claims while following the co-op program guidelines• Communicated the national sales updates to the zones and dealers through weekly bulletins in both English and French by collaborating with the agency for timely translation of the documents• Organized the monthly program review with the zones and national office to discuss the performance and way forward. Key tasks comprised building the PowerPoint deck for the presentation using BI, coordinating with the departments to highlight the strategy for the next month and timely communication of the same to the zones• Supported the team with collecting and maintaining an exhaustive list of customer data for the export caution list in order to prevent vehicle export • Worked with the team on the 2023 and 2024 Annual Dealer Review and Objectives (ADRO)• Maintained the sales territory list, dealer sales and tenure milestone report, national lead management report and the product advisor program report and provided regular updates to the zones about the progress • Collaborated with the vendors to procure products and services required by TCI and ensure timely processing of purchase requisitions and orders Show less

Mumbai, Maharashtra, India

• Forecasted monthly wholesale and retail targets of 19 dealers in the region which contributed to 8% of the national sales volume and managed the target achievement• Handled co-op program dealer budget utilisation towards advertising and marketing activities along with review and processing monthly dealer claims• Acted as a point-of-contact regarding monthly incentives, consumer offer roll-out, dealer query handling and other communication for all regional dealers• Managed a… Show more • Forecasted monthly wholesale and retail targets of 19 dealers in the region which contributed to 8% of the national sales volume and managed the target achievement• Handled co-op program dealer budget utilisation towards advertising and marketing activities along with review and processing monthly dealer claims• Acted as a point-of-contact regarding monthly incentives, consumer offer roll-out, dealer query handling and other communication for all regional dealers• Managed a quarterly marketing budget of $250,000 for brand promotions of existing as well as new product launches in coordination with the marketing department• Conducted monthly consultation reviews with dealers, discussed performance based on data analysis and reports to drive corporate goals• Ensured implementation of systems and processes, supervised dealer manpower hiring, performance monitoring, training and development• Analysed segment-wise competition performance by studying the data reports, drafted action plans and sales strategies and presented market insights to the Regional Manager• Discussed Salesforce performance reports with dealers during monthly meetings, developed constructive analysis, highlighted the shortcomings and provided a course of action• Conducted regular tracking of dealer financials and monitored per unit profitability in order to ensure dealership sustainability and prevent divergence of fundsAchievements• Attained a market share of 67% in a rural territory in 2021 against a national average of 45% and this was highlighted as one of the best performing markets for the company at the Annual Business Review Meet• Successfully negotiated with three dealer principals for the facility upgradation to meet the ARENA channel infrastructure norms and collaborated with the dealer development team to ensure timely completion of the showroom renovation Show less

India

• Undertook Qualitative Market Research Analysis on Over-the-Counter: Never out-of-stock fabrics• Study conducted in three cities of India - Mumbai, Surat and Ahmedabad on the acceptance level of the company’s products vis-à-vis its competitors through a detailed questionnaire by interviewing over 150 fabric store owners across various markets throughout these cities.• Enquired about the fast-moving product qualities and analyzed the market trends of various competitor fabric brands… Show more • Undertook Qualitative Market Research Analysis on Over-the-Counter: Never out-of-stock fabrics• Study conducted in three cities of India - Mumbai, Surat and Ahmedabad on the acceptance level of the company’s products vis-à-vis its competitors through a detailed questionnaire by interviewing over 150 fabric store owners across various markets throughout these cities.• Enquired about the fast-moving product qualities and analyzed the market trends of various competitor fabric brands available with the retailers in the market.• Mapped the existing demand for Donear products vis-à-vis its competition within the segment and the potential growth opportunity in the untapped markets.• Presented the findings to the top management and suggested the strengths and shortcomings of the products with a detailed plan on improving brand recall and penetration to improve market share Show less

Master Of Management Studies, Marketing

Activities and Societies: • Member of the Marketing Team of Melange 2016, the inter-collegiate festival of KJ SIMSR. • Undertook.

Bachelor Of Commerce (Bcom), Business/Commerce, General

• Graduated with a CGPA of 5.34 on a 7.0 scale • Course specialization comprised commerce, sales, marketing and advertising

Higher Secondary Education, Commerce