Assists the Executive Director in managing the key organization functions, oversees hiring and evaluation for Program Manager, provides financial management and fund development, ensures legal compliance, updates information systems and insurances, and performs other duties as assigned by the Executive Director. Creates and maintains fund development and donor recognition program.

Leadership and Financial Management- Develop, implement and monitor short, medium and long-term strategic financial and operational initiatives, action plans, and fundraising campaigns and events- Develop and manage Quixote Communities Business plan- Ensure development, implementation and monitoring of annual budgets and audits - Monitor expenditures and plans to ensure operations are within budget and achieving performance targets- Monitor organizational performance and engage with the Executive Team to report on development plans and ensure overall productivity- Ensure compliance with legislative/governmental reporting requirementsFundraising Initiatives- Develop fundraising strategies and organize fundraising campaigns to sustain the village operations- Relate effectively to diverse groups of people from all social and economic segments of the community - Prepare and submit funding proposals and grant applicationsCommunity Relationships- Initiate and develop relationships with a broad range of community organizations, businesses, and jurisdictions - Undertake activities in the community that enhance the visibility to increase awareness and support for Quixote Communities mission-Act as spokesperson and represent the organization on appropriate committees, networks, joint projects, and the community at large-Oversee the recruitment, training and retention of motivated volunteers matching them to the organizational needsManagement and Organizational Development- Ensure job descriptions are up to date and relevant- Recruit, orient and train staff- Conduct and document annual performance reviews-Establish and maintain staff development and training programs- Support Board development and recruitment- Oversee new village construction and provide project management - Annually prepare and provide to the Board, and other applicable bodies, summary reports of programs and services – including recommendations for future improvement and change

Manage and supervise a Tiny Home Village of 30 homes for homeless adults in Olympia, WACreate and oversee annual budget of $250,000Act as onsite facilities manager, working with contractors for repairsSupervise, train, and support Case Manager Manage and maintain volunteer coordinationComplete federal, foundational, and local grantsAct as the main face of the organization. Attend community events and meetings pertinent to the organizationCreate and maintain donor communicationMaintain and manage social media (website and Facebook main administrator) Manage resident database with move-ins, move-outs, and accounting ledgers including processing security deposits and rent payments.Stay up to date on policies and issues regarding homelessness

• Provide on-site services for 30 previously homeless residents• Work one-on-one with residents to develop and implement resident-directed goals and service plans• Make referrals and build relationships with outside mental health, chemical dependency, employment specialists, and other providers• Support residents to ensure they are getting the services they need and provide a safe and secure atmosphere• Create and maintain databases to track resident progress and outcomes• Conduct initial intakes and exit assessments• Log and maintain updated case files in the Homeless Management Information System (HMIS) • Supervise and evaluate interns and volunteers• Assist residents with transportation as needed• Grant writing in a competitive field• Maintain social media accounts and website to help engage volunteers/donors/and prospective sponsors• Program Development: create mission statement, vision statement, goals, objectives, and measures of success - Create assessments and surveys to accurately track measures of success - Create database to track outputs and outcomes - Create and implement new strategies for success - Report findings to the board and funders - Create and track campaigns and fundraisers - Maintain relationships with donors and funders

- Manage and coordinate the activities of the front office- Hire, train, support, and evaluate 3-5 front office assistants- Coordinate room assignments and transfers for 900 bed space complex- Work one-on-one with students who are facing suspension or eviction- Collaborate with other departments (financial aid, academic advising, student accounts, registration and records) to deliver well-rounded service to residents- Perform administrative executive support for the Director of Residential and Dining services - manage calendar, process and maintain confidential and sensitive materials, coordinate meeting arrangements- Compose text for correspondence, publications, and department documents

• Cashiered, stocked shipment, and performed opening and closing procedures• Cross-sell products while determining customer needs• Established positive customer relations

• Unloaded, stocked, and merchandised products• Provided exceptional customer service• Employee of the Month March 2012

Residential and Dining Services is a facilities program that offers team building, communication and leadership training for students at a college housing complex. I progressed through the program rather quickly and started as a custodian where I made my way up to maintenance worker, custodial lead, and then to an administrative role as the payroll office assistant. I later worked as a professional staff member as the Program Support Supervisor.

• Performed financial transactions such as: deposits, withdrawals, check cashing, and loan payments.• Identified and made sales referrals by establishing needs of customers• Built rapport with customers to ensure long lasting relationships