Jay Mcleod Email & Phone Number

London, England, Gb

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

- Discussed a variety of options for servicing with a range of customers from all industries.- Provided a personal service, listening to customer queries and worked to ensure all customer expectations were met.- Learnt to utilise company systems and ensure administrative tasks were completed team-wide.- Dealt with incoming invoicing queries and resolved internally.- Spoke with customers over the phone and dealt with all incoming enquiries, providing support and pricing.- Undertook professional trainings and learnt how to up-sell, speak to the correct people, and increase company sales.- Assisted other members of the sales team with technological support, arranging meetings, and ensuring stock reached customers on time.- Kept records of all meetings, incoming enquiries and movements of stock in an organised fashion.

Russell

- Spoke with customers daily, ensuring they received the best treatment from all members of staff- Cashed up tills every evening, recording all figures for the day, including any discrepancies.- Completed stock takes monthly to confirm that no products were being lost or stolen.- Conducted all trainings and job interviews, establishing rules for the restaurant and protecting the business’s reputation.- Dealt with all employee disputes in a professional manner, providing consistent support and advice, and taking action when necessary.

Norwich, United Kingdom

- Spoke with customers over the phone and dealt with all incoming enquiries, providing support and pricing.- Undertook professional trainings and learnt how to up-sell, speak to the correct people, and increase company sales.- Assisted other members of the sales team with technological support, arranging meetings, and ensuring stock reached customers on time.- Kept records of all meetings, incoming enquiries and movements of stock in an organised fashion.

Beijing City, China

- Taught English as a second language to classes of up to 16 students, often in front of parents and professional seniors.- Tailored all lessons to individual classes and students to ensure maximum learning potential was met. - Efficiently used limited admin time to complete all lesson planning and complete all tasks related to independent projects.- Lead organizer and teacher trainer for Phonics summer courses. - Student Achievement Coordinator – ensuring that all students in the school have undertaken all assessments and helped to identify underachieving students.

Miami/ London

- Successful applicant for a scheme that facilitated British students to go to the USA and volunteer on the 2016 presidential campaign.- The aim of the scheme was to gain political experience and examine the engagement of voters within our own demographic. - During the final two weeks of the campaign, we campaigned across Miami, witnessing the results at the Miami Hilary Campaign HQ.- The result of our experience was submitting our findings to Parliament, suggestion new ways to engage young voters in the political system.

Selly Oak Birmingham