Is there anything that I can learn from you? In return, I'll make your work easier.When I was younger, I tend to question a lot of things and learn new stuff along the way. This still holds true up to this moment. One should never get tired of learning.I have five years of experience working in the BPO industry, mostly resolving customer concerns that were left unanswered by previous colleagues. It is indeed satisfying to resolve a concern that has been tossed around from different departments, only to be resolved by you. This is my greatest strength, knowing the process in and out, and being able to deliver it to the customers in the most human way possible.Working under different LOBs, industries and management, within the past few years, helped me grow more than just your typical customer service advocate.• Experience with different types of CRMs, tools, and applications.• Experience in voice, email, and chat platforms.• Basic to extensive knowledge on the travel industry, logistics and e-commerce, smart TV tech, and recently, healthcare and healthcare claims processing.• Leadership skills. Being promoted to a support/lead role is one of my most treasured accomplishments as it taught me a lot about myself, and what I am capable of.Outside work, I usually play with my kids or hang with my friends, YouTube and Google, learning new stuff.Hit me up should you need something that I can help you with!PS: I am currently indulging myself in learning new skills and topics like being a virtual assistant and a freelancer, SEO, e-commerce product researching, email management, calendar management, bookkeeping, etc. If you can train me with the specifics of these, I can help you in the long run. Feel free to connect if you need an entry-level VA/PA!