Skilled business leader with 20+ years of evolving and progressive experience in diverse areas of data analysis. Adept in performing within dynamically changing environments requiring focused decision-making. Skilled in streamlining business processes, implementing cost control measures and enhancing operational efficiency. Accomplished at bridging the communication boundaries between technical groups, operational support teams and financial administration. Respected builder and leader of customer-focused teams – instilling a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all reporting, security, quality and operations policies.In my current role I am responsible for cultivating strong relationships with all internal & external customers, resulting to the implementation of numerous process enhancements and productivity surges, as well as expense reductions for each. Developed and supported a number of analysts who managed the day-to-day expense management tasks, periodic reporting, client facing status conferences, carrier communications and process documentation management.Specialties: Microsoft Office (Access, Excel, Outlook, PowerPoint, Word), Microsoft Project, Microsoft Visio, Microsoft Visual Basic, SQL, SAP, business analysis and process improvement, creative problem solving, data analysis, interpretation and manipulation, financial analysis and reporting, strategic communications, team leadership, wireless deployments and optimizations
Listed skills include Leadership, Telecommunications, Access, Business Analysis, and 46 others.