Customer Service Representative
Current- Respond to telephone inquiries, providing quality customer service to customer and associates inquiring about the availability of products
- Listen attentively to caller needs to ensure a positive customer experience
- Strive for quick complaint resolution, commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
- Excels within a customer service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds