Jayda W. Email & Phone Number

Cheshunt, England, United Kingdom

London, England, United Kingdom

Assisting with a range of user inquiries such as fraud, counterfeit items, payments, technical issues, user issues and general inquiries.- Assisting in Troubleshooting.- Monitoring customer accounts.- Issuing refunds and dealing with payments.- Having a eye to identify counterfeit items listed by sellers.- Providing professional solutions for each user..

London, England, United Kingdom

Be responsible for general housekeeping, report and dashboard updates, investigating behaviour within the Customer Care CRM tool Salesforce, working closely with our internal IT Service Desk on systems improvements and maintenance, sharing updates to all Customer Care stakeholders.

Support in managing the day-to-day operation of our telephony.

London, England, United Kingdom

- Luxury customer service communication.

- Ensuing all customer requests are dealt with smoothly.

- Managing CRM systems and customer data.

- Processing exchanges and returns.

- Providing feedback to ensure the Apple Business Chat platform is improved.

- Liaising with the relevant teams.

- Independently working and.

London, England, United Kingdom

- Operating on Apple Business Message.
- Replying to customers within the SLA timeframe.
- Testing/ giving feedback for the platform when necessary.
- Positively and effectively drive sales.
- Ensuring each query is dealt with in a professional manner.
- Ensuring the message queue is not backlogged.
- Contributing ideas to improve the.

London Area, United Kingdom

- Navigating CC Tool & Salesforce - Handling customer queries- Processing Refunds & exchanges- Advising customers the right products to use- Problem solving- Telephone & Email queries - liaising with the relevant internal teams- providing luxury customer service- working in a team & individually- Reporting to the Customer care manager- Opening & closing.

Freelance Photographer.- Proficient photoshop, illustrator and Indesign.- Professional editor in photos and touch ups.- Proficient in all Adobe programmes.- Operate Dslr cameras.Content creation:- Editing videos using adobe programmes.- Scheduling and uploading posts using all social media platforms.- Can confidently operate DSLR cameras.- Identify Social.

London, United Kingdom

Luxury sale Associate.- Sales.- Using tills and cash handling.- Opening delivery’s.- Operating stock functions such as transfers to other stores.- Serving and greeting customers.- Opening and closing a sale.- Preparing stock for the sale period.

King's Cross, England, United Kingdom

- Handling all operational tasks.- Managing the team.- Running the store Daily.- Apart of the management team.- Encouraging team members to hit targets.- Ensuring all store opening and closing procedures are followed through correctly.- Managing and handling cash from the tills.

London Area, United Kingdom

Working in the Peter Jones concession in London.- Handling deliveries.- Visuial merchandising of the shop floor.- Organising the stock room.- Placing new lines on the shop floor.- Being present on the shop floor informing customers or new lines and releases.- Replenishing the shop floor.

London, United Kingdom

London, United Kingdom

Luxury sales Associate.- Maintaining clientele. - Handling tills/ Cash.- Opening and closing tills.- Training others on new brand stock.- Organising the stockroom - Preparing stock for sale periods.