Payment Processor
Current
Jun 2024 - Present
Who is Jayda C.? Overview
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Jayda C. is listed as Data Analyst | at Corpay, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Jayda C..
Jayda C. previously worked as Payment Processor at Corpay and Quality Assurance Manager at Vtech. Jayda C. holds Master Of Business Administration - Mba, Accounting And Finance from Devry University.
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Corpay
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Profile bio
About Jayda C.
Jayda C. is a Data Analyst | at Corpay. They is proficient in French and Spanish.
Current workplace
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6 roles
Jayda C. work experience
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Quality Assurance Manager
Aug 2022 - Jan 2024
Bankruptcy Specialist
- Successfully managed over 500 customer accounts by proactively researching and analyzing accounts at risk of declaring bankruptcy to monitor progress, update account information, and create actions plans to mitigate.
- Demonstrated strong attention to detail to maintain accurate records and identify any patterns for the business.
- Provided an exceptional customer service experience through quickly building rapport and serving as a subject matter expert for clients.
- Proactively partnered with cross-functional teams across the bank to update accounts and provide value add solutions to pain points within the business process.
Jul 2021 - Jul 2022
Quality Assurance Coordinator
- Partnered with landlords and tenants to complete comprehensive grant applications for mortgage and rent relief during the pandemic by ensuring all parts of the application are filled out accurately and completely with.
- Managed a high-volume caseload of over 500 applications within a 4-month period ensuring privacy and dignity for the clients during such a difficult time.
Mar 2020 - Jul 2021
Quality Control Analyst
- Quality Control AnalystServed as a quality control analyst within the escalations and complaints division for the mortgage department to continuously improve the customer experience by proactively identifying process.
- Design and implement new processes and controls based on customer feedback and employee quality assurance reviews to effectively mitigate risk and improve the customer experience.
- Created and distributed surveys to measure program effectiveness and collect feedback and ideas from operations for additional process improvements.
Mar 2017 - Apr 2020
Bankruptcy Specialist
- Bankruptcy and Foreclosure Specialist Proactively researched and analyzed customer accounts at risk of bankruptcy or foreclosure to ensure accuracy and provide any additional updates to the account. Partnered with.
- Provided a customer-centric approach to the process through open communication, serving as a subject matter expert, and looking for opportunities to negotiate and compromise wherever possible while protecting the needs.
- Drafted and sent formal notifications through mail to inform customers of changes to their accounts.
- Review and revise court documents prepared by the legal team to ensure accurate account information is included in each court order.
Aug 2011 - Dec 2017
2 education records
Jayda C. education
Master Of Business Administration - Mba, Accounting And Finance
Bachelor Of Arts - Ba, Political Science And Government
FAQ
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What company does Jayda C. work for?
Jayda C. works for Corpay.
What is Jayda C.'s role at Corpay?
Jayda C. is listed as Data Analyst | at Corpay.
Where is Jayda C. based?
Jayda C. is based in United States, United States, United States while working with Corpay.
What companies has Jayda C. worked for?
Jayda C. has worked for Corpay, Vtech, Rose International, Virginia Housing, and Cenlar Fsb.
How can I contact Jayda C.?
You can use AeroLeads to view verified contact signals for Jayda C. at Corpay, including work email, phone, and LinkedIn data when available.
What schools did Jayda C. attend?
Jayda C. holds Master Of Business Administration - Mba, Accounting And Finance from Devry University.
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