I have more than six years of expertise in Short Stay(Tourist, Business and Visiting Family) Visas. I am primarily dealing with the UK, USA, Australia, Canada, Schengen and all other countries as well as E-visa. I am responsible for the thorough consultation of the clients after reviewing their case, review of the documents, and preparing the file for submission.As a Sr. Operation Officer at VFS Global I have gathered the experience of working for the multiple missions. My task was to review and audit the applications received by my team members and forward them to the HUB locations. Prepare daily, bi-weekly and monthly financial and operation reports by using internal modules and office software. Coordinate with other team member and HUB locations. Guide and update to my team member about procedure changes. Provide training to new and existing staff in team about the process and its importance, communicate with internal and external clients through email and calls.Establishing healthy business relations with clients and external associates for securing repeat business and long term loyalty and work towards solving their queries and complaints efficiently.Experienced Visa Consultant with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in MS Office, Back Office Operations, Employee Training, and Consulting. Strong operations professional with a Bachelor of Arts - BA focused in Psychology from Gujarat University.