Jaydeep Khorashaya Email & Phone Number

Jaydeep Khorashaya is a Assistant Service Manager at Wasan Toyota at Wasan Toyota.

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  Assistant Service Manager

  Wasan Toyota

  Mar 2015 - Present - Panvel, Maharashtra, India

  - Assisted in overseeing daily service department operations, and managing a team of serviceadvisors, technicians, and support staff.- Provided leadership and guidance to the service team, ensuring exceptional customer serviceand high-quality workmanship.- Resolved escalated customer concerns and complaints promptly and professionally, maintaininghigh customer satisfaction and retention.- Collaborated with the Service Manager to optimize service department workflow, improveoperational efficiency, and meet performance goals.- Conducted regular staff meetings to communicate objectives, share updates, and foster acollaborative work environment.- Assisted in training and developing service advisors and technicians, ensuring they possess thenecessary skills and knowledge to excel in their roles.- Monitored and analyzed service department performance metrics, identifying areas forimprovement and implementing process enhancements.- Managed service scheduling, work order management, and customer communication to ensure timely and efficient service delivery.- Assisted in maintaining an organized and clean service department to ensure an efficientworking environment.