Jaydeep Mistry Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

London, England, United Kingdom

• Line managing direct reports and supporting their career development by carrying out monthlyone-to-ones and appraisals.• Managing and tracking the team’s internal and external tickets to ensure their timely resolution.• Supporting the Technical Director through regular updates on clients’ tickets, being a point of contactand driving forward required action points.• Lead and participate in projects to produce new documentation and clarify processes where needed.• Driving forward new policies and fine-tuning of processes to improve the efficiency of internal and externaloperational processes.• Design and build dynamic/data-driven websites to meet client requirements using various technologiessuch as HTML, CSS, Javascript, SQL, and XML.• Set up real-time data feeds for clients using RESTful APIs or deliver a batched file into an SFTP/FTPand/or email.• Using the Charles Web Debugging Proxy for troubleshooting websites and data deliveries.

London, United Kingdom

• A challenging client-facing role requiring strong written and verbal communication to support clients in maximising campaign activity from set up through to execution.• Provide expertise and support to deliver technical and campaign recommendations while working closely with the team to identify and resolve operational or campaign issues.• Maximise the results achieved through the efficient use of resources available throughout the campaign.• Collaborate with the development team to identify technical and operational solutions to further enhancethe features of the platform.• Scheduling and leading training meetings to educate and update license holders/new members of theteam on the platform’s features.

Bracknell

• Providing expert technical support to clients when required.• Assist with day-to-day activities of Engineering Services projects and track project progress.• Producing test schedules, and carrying out in-house and external testing of hardware and software. • Status and technical review meetings with clients performing on-site installations of company hardware and software systems when required.• Provide technical input during the product SDLCs. • Act as a liaison with the Development Engineering teams Act as liaison with component suppliers • Assisting with software IVR development as and when required • Assist project management as and when required

Birmingham, United Kingdom

• Build customer rapport to help them select the best products.• Learned to quickly adapt to fast-paced sales environments.• Complete transactions accurately and efficiently when operating on the till.• Working as part of a team and assisting colleagues when necessary.• Keep up-to-date with all current promotions within the store.

Birmingham, United Kingdom

• Represented the University at Higher Education events, Clearing Hotline, Open Days and School Visits.• Welcome visitors, give guided tours of campus student accommodation to groups and impart relevant information clearly.• Numerous student life presentations to students, parents, and teachers.• Worked on several Summer Residential trips as a team leader • Mentored A-Level students in preparing their university applications.

Birmingham, United Kingdom

Placement to produce a web presence for Allied Health Professionals.• Liaison with teams (Clinical and IT).• Identify needs of managers and clinicians.• Produce a project plan and keep to the time frame• Design and test pages to ensure they are working as expected before launch.• Present to groups.