Technical Lead
Current■Cisco ISR router 2800 series,4331K9,ASR 920 ,2960POE ,3560 Gigport POE switches Configuration, 8200series.■ Migrationfrom tradition MPLS to SDWAN V-Manage cloud activity● ISR,ASR,SDWAN routers,switches WAN and LAN config status. ●TAC support and device monitoring.● Fault detection and troubleshooting by solarwinds,admin access for network devices.●Manually muting,unmanage alerts for ports.Removing and adding interfaces post customer check from monitoring. ● Raising RITM ,CTASK to remove devices for managing sites with tools team.●Scheduling Maintenance activity(Rack movement ,Power maintenance etc)by meeting.●Incident, fault, SR's and handling client Escalations, Traffic monitoring, Bandwidth upgradation of WAN circuits.●Monitoring more than 5000+ global sites includes nodes hosted on AWS cloud. ●Handling off shore clients on chat, bridge call for P1 troubleshooting. Link failure or other critical issues at the CE.● Active monitoring ISP links during site down. ● Network performance by using L1/L2 checks,traffic analysis, packet losses, jitters etc affected by intermittent internet ckt disconnection.● Applying CLIs such as "sh sdwan omp peers" in viptela routers, V-manage dashboard for V-smart peers status , V-Edge for end to end between cust edge to corp office network etc.