Jayden Brooks Email & Phone Number

Palm Desert, California

Camp Carroll, South Korea•Acted as a helpdesk team member, ensuring accounts were created so that other members of the organization were able to communicate effectively and without delay.•Provided customer support on a regular basis, ensuring problems were solved in a timely and respectful manner. •Participated in an organizations training program, focusing on all information technology areas; resulted in being recognized by senior leaders in the organization.•Supervisors had… Show more Camp Carroll, South Korea•Acted as a helpdesk team member, ensuring accounts were created so that other members of the organization were able to communicate effectively and without delay.•Provided customer support on a regular basis, ensuring problems were solved in a timely and respectful manner. •Participated in an organizations training program, focusing on all information technology areas; resulted in being recognized by senior leaders in the organization.•Supervisors had specific instructions that had been followed in order to achieve organizational goals.•Provided training and mentoring to six newly assigned personal; who were soon able to complete their own tasks to standard efficiently. Show less

Camp Carroll, South Korea

I worked as Desktop Support; Helping customers with account issues and small software problems. I had the chance to work with many different kind of people and learned a lot from my supervisors and other co-workers.

Sneads Ferry, North Carolina

I learned how to handle all kinds of personalities when dealing with customers. I gained most of my customer service experience when working here. I was a quick learner and was soon training new employees and was trusted to make sure they were trained to standards set by our supervisors. I am reliable and dependable. I was one of the few employees that my managers could call when a shift needed to be covered.

Acted as a crew team member ensuring customers received their orders correctly and in a timely manner.•Provided training for over 30 newly hired personnel in multiple sections within the organization so that each person could complete tasks to standard. •Adapted to change and competently worked all positions to standard. •Was depended upon when other employees were unavailable for work; covered shifts or would pull more than one shift per day when needed.