- Review and process numerous RFQs, ensuring alignment with customer application requirements and assessing suitability of Emerson product offerings to surpass customer expectations.- Leverage product and application knowledge to size and select optimal valves from Emerson's product range, offering alternatives when necessary.- Collaborate with Engineering, Product Management, Purchasing, and Suppliers to obtain essential technical support and secure accurate pricing and quotes.- Apply professional and technical expertise to adeptly troubleshoot and address inquiries for products, services, and pricing solutions, navigating Emerson resources for precise answers and timely follow-up.- Provide integral support to the Company Delegation of Authority (DOA) policy and contribute to the effective management of product profitability.- Support teams in developing and maintaining internal processes and reporting requirements, ensuring seamless interactions with sales, operations functions, and third-party vendors to achieve 100% quote accuracy and meet customer expectations.

- Generated professional, accurate, and timely estimates and proposals, spanning a diverse range from a few hundred to several hundred thousand units, as part of my role as a mechanical estimator in the fire industry.- Sustained relationships with key clients, including but not limited to Scentre Group, GPT Group, Retail First, Vicinity, and Suncorp Stadium, through continuous engagement and attention to client requirements.- Collaborated with various key stakeholders, such as clients, subcontractors, and vendors, to streamline the resolution of defects, ensuring swift and efficient problem-solving measures.- Delivered equipment lifecycle reports and annual budgets to clients, showcasing a commitment to providing valuable insights and maintaining transparency in financial projections.- Ensured adherence to Australian Standards (AS1851) by meeting correct design and certification standards, reinforcing a commitment to quality and compliance in all undertakings.

- Assisted with the transition of Queensland-based offices from the incumbent asset management software to CLARAFY in collaboration with the CLARAFY manager, ensuring a streamlined and efficient migration process.- Produced comprehensive CLARAFY (Uptick) user guides tailored for in-house staff, clients, and subcontractors, contributing to enhanced operational understanding and proficiency across all stakeholders.- Played an integral role as a team member in the implementation of electronic logbooks for our technical staff, aligning with industry best practices and modernizing our approach to documentation and record-keeping.

- Collaborated with the Sydney-based IT support team to execute network upgrades and rectification works, demonstrating proficiency in enhancing network infrastructure.- Undertook responsibility for troubleshooting and resolving fundamental issues related to PCs, laptops, and iPhones within the Brisbane office, showcasing adept problem-solving skills and ensuring seamless functionality of IT equipment.

- Organized and archived log sheets as part of administrative duties, contributing to record-keeping practices and adherence to compliance standards within the fire industry.- Updated and maintained customer databases, ensuring accurate and up-to-date information for streamlined communication and efficient client relations.- Demonstrated basic IT troubleshooting, resolving issues related to printers, login difficulties, and software solutions. This skill set bolstered operational efficiency and user experience, showcasing a proactive approach to technical problem-solving within the administrative capacity.

- Assisted with document control and auditing procedures to ensure precision and adherence to regulatory standards within the operational framework of Lanskey Constructions.- Managed customer databases with a focus on accuracy, completeness, and confidentiality.- Conducted reconciliation processes for expense reports, demonstrating financial acumen and attention to detail in ensuring the accuracy and integrity of financial records.

- Cultivated a diverse set of soft skills, including adept customer service, effective management, and efficient problem-solving, during tenure as a Sandwich Artist at Subway.- Prepared customer orders utilizing the Point of Sale system and cash register, ensuring accurate recording of orders and seamless payment transactions.- Demonstrated effective time management, ensuring timely and accurate order preparation, contributing to an optimal customer experience and operational efficiency.- Successfully managed inventory, showcasing a keen ability to track, organize, and maintain adequate stock levels for optimal operational functionality at Subway.

- Restocking products. - Assisting customers.