Jay L. Email & Phone Number

Public Transport Authority Contract:Transperth Security Officer - Responding to security related incidents on PTA property including Transperth Ferry Services, Bus Stations, PTA Carpark, Intercepting Buses and execution of the Public Transport Authority Act/Regulations on PTA property.

Perth, Western Australia, Australia

Experienced officer in managing security operations and offenders in custody.

Assistant Venue Manager of Perth CBD’s newest entertainment dual concept venue Strike Bowling x B.Lucky & Sons

Manage a small team of employment consultants and provide strategies to assist in the delivery of KPI’s and outcomes.Coach and provide consultants conflict management strategies to enable them to perform accordingly to the targeted compliance framework set out by the department of human services.Build strong relationships with local business networks to ensure employment vacancy opportunities are provided directly to the team to reverse market their clients into the role. Develop strong relationships with registered training organisation (RTO) and frequently staying in contact with their business development managers to keep updated on new and exisiting courses that would assist our clients to up skill and gain a qualification.Assist the Business Manager in ad hoc tasks to ensure they able to focus on other prioritised tasks. In the absence of the Business Manager, hold daily meetings with teams across multiple sites and deliver clear direction on what the team needs to focus on for the day. Maintain relationships with Employer Accounts Managers (EAM) across the region and reverse market clients into available vacancies and assist in the preparation of gathering relevant qualifications and documentation to ensure a smooth transition to employment brokered by the EAM.Work with Regional Activity Coordinator to ensure clients are in approved activity before entering Work for The Dole (WFD) phase in the case management. This ensures the quality of the service provided to our clients are met and ensure that APM is the employment service provider of choice by maintaining a high star rating given by the Government.As a Senior Employment Consultant, travelling to other sites to assist in service delivery to clients as required to assist with internal staffing related issues. Provide guidance and direction to consultants within managed sites new to the industry and ensure that they are comfortable in their role.Designated Fire Warden and First Aid Officer

Manage a caseload of job seekers within the jobactive contract by the Australian Government. Ensure job seekers within caseload are compliant and meeting their mutual obligation requirements and provide guidance to job seekers that are at risk of meeting their requirements.Mentor and provide job seekers with strategies to become motivated and independent when searching for employment opportunities. Manage a pipeline of potential job seeker placements and reverse market job seekers to job vacancies provided by employer accounts managers or by other consultants.Reverse market job seekers to training courses and preparatory activities that would provide the job seeker with additional skills that would allow the job seeker to stand out and become a stronger applicant for available employment opportunities provided by employers.Complete end of day reports that reflect on personal achievements and contributions to site. Proactively commence pending clients in a timely manner to increase revenue through service fees. In the absence of the Business Manager, provide professional advice and support to job seekers and fellow peers within scope of the role. Have the ability to reiterate complex information to job seekers and provide solution oriented goals to set up the job seekers for success.

Perth, Western Australia, Australia

- Assist the program coordinator in designing appropriate learning activities for students.- Design and facilitate literacy, numeracy and STEM focused activities that are engaging and relate to the real world.- Become and advocate for equal opportunity education.- Become and advocate for child safety

Perth, Australia

Learning Club Facilitator role and responsibility:- Deliver learning activities with the assistance of tutors.- Support tutors to implement their weekly activities with students.- Track resources and keep weekly attendance of tutors and students.- Create a FUN and ENGAGING learning space.- Liaise and communicate regularly with Program Coordinator about overall delivery of the club and escalate all matters relating to student safety, welfare and health.- Assist in the implementation of duty of care policies and child protection policies as outlined in the training.- Match tutors to students and monitor effectiveness of these matches.

Lakeside Joondalup, Western Australia, Australia

I am an experienced Venue Manager leading a Fun Squad to embrace the “WOW Factor” experience to all guests. I have been in a key leadership role across 2 venues, Timezone Midland new store 2017 and Timezone Lakeside Joondalup after the franchise was bought back by the company in early 2018. Responsibilities include but are not limited to:• [HR] - Recruitment, training and creating career development plans so that team members can succeed in their roles and progress to roles with higher responsibilities.- Mentor and offer ongoing coaching to direct reports to ensure open communication and that team members are given appropriate direction.• [Marketing] - Design and implement local area marketing (LAM) strategies to improve brand awareness, promotions, brand loyalty in the community and to improve more frequent visitation and higher spend per person.- Responsible for managing venue’s social media page and reviews tracker to ensure current and updated content and also attending to feedback from guests.• [Merchandising] - Responsible for ordering and maintaining stock level and presentation of prizes (goods for redemption). - Keeping up to date with current trends utilising traffic from movie releases and local events to order appropriate stock (prizes).- Ensuring stock of goods is accounted for and damages, theft are all kept to a low percentage.• [Finance] - Responsible for over-looking and processing invoices and WCRR as well as payroll. - Responsible for management of direct operating costs such as labour and goods ordered to maximise venue EBITDA.• [Operations Leadership] - Lead by example to ensure team members are constantly looking after our valuable guests through meaningful interactions by displaying our team culture and company values in everything they do on shift. • [AMD] - Liaising with AMD technicians/team members to ensure games are maintained and in working order to maximise revenue and guest satisfaction.

Midland Gate, Western Australia, Australia