Jayden Lee Email & Phone Number

대한민국 서울

Miltenyibiotec Korea / ( Clinical /Research / Imaing Device )Field Service EngineerResponsibilities:- Receiving the product from the head office and inspecting it before installing the customer site- Installation and inspection of products- Validation of products with IQOQ- Working with Service documents and IQOQ documents- Half Yearly & Yearly Inspection and Repair- Material ordering and management- Service and IQOQ contract management- Manage each site equipment- Service Quote and Contract Management- Revenue management through IQOQ contracts with the ServiceMajor Achievements:- Manage for company equipments- Material and data management- Service Revenue Management

Ray Corporation / Dental(X-ray) Medical DeviceField Service EngineerResponsibilities:- Install new equipment and manage customers- Training on how to use diagnosis device HW & SW- Remote primary inspection in case of problems with HW and SW- Manage schedules with customers before visiting- Solve device failure and customer complaints after visiting customer site- Customer Information and Repair List Data Management- Create a New Troubleshooting manual- Statistical management of failure types and used materials during one year- Working with relevant departments for customer request issues- Attracting customers by identifying customer needsMajor Achievements:- Overall engineer work for medical devices- Material and Engineer Business Data Management- Cooperation with relevant departments for the company

Wontech CorporationField Service Engineer (Laser Medical Device)Responsibilities:- Install new equipment and manage customers- Training on how to use Laser Medical Device - Regular maintenance of laser medical devices to prevent failure- Repair Device in an emergency situation- Parts Management for Repairs- Customer Information and Repair List Data Management- Sales to Customers using older Device and interested in DeviceMajor Achievements:- Minimize customer complaints with a prompt response.- Help to equipment sale through Increased customer confidence