As manager my responsibilities encompass a range of key tasks to ensure the smooth operation and success of the business. This includes but not limited to overseeing staff, from recruitment to scheduling, as well as managing budgets, expenses, and inventory. I take pride in designing and optimising the layout of our shop floor to enhance sales opportunities. In addition to operational duties, I am committed to providing exceptional customer service by addressing complaints promptly and effectively. Reporting to the dealer principal and state manager, I ensure clear communication channels and strive to meet organisational goals. My role extends beyond management to include mentoring and training staff to deliver outstanding results. I possess a deep understanding of the caravan and automotive industry, keeping up-to-date with industry trends and maintaining strong relationships with third-party suppliers. Leading by example, I prioritise professionalism and integrity in all aspects of my work. I collaborate with external partners to achieve mutual objectives, demonstrate effective leadership and teamwork. Always dedicated to supporting the organisation and fostering positive relationships across departments, I am committed to driving success and growth.

As Assistant Manager and Sales Representative, I handled a diverse array of responsibilities to ensure the smooth operation of the business and deliver exceptional service to our customers. My duties included managing payroll, timesheets, and reporting to higher management. I was responsible for creating staff rosters and coordinating customer callouts. Additionally, I overseen team management and conduct stocktakes to maintain inventory accuracy. I was involved in employee hiring and training, as well as marking off pallets and organising stock. I assisted with stock deliveries and helped manage inventory accuracy. A key aspect of my role was problem-solving, where I tackled challenges head-on to find effective solutions and ensure efficiency, teamwork, and customer satisfaction.

As a welding and fabrication apprentice, I specialised in crafting tabletop truck bodies, toolboxes, and ute trays using mig welders, grinders, drills, and other tools. My skills extend to cutting and extending truck bodies and chassis, utilising heavy machinery such as forklifts and overhead cranes, and operating hydraulic lifting equipment like tipper truck bodies. I handle the delivery and collection of customer vehicles, prepare vehicles and trays for painting, and fabricate specialized equipment such as drain rakes for mining operations. Additionally, I fit out hydraulic components and electrical equipment, conduct thorough inspections before and after completing work, and ensure high-quality standards through rigorous quality control inspections. With the ability to read and interpret plans and specifications, I efficiently meet strict deadlines while staying within budget constraints.