As a former Claims Adjuster at State Farm, I investigated, evaluated, and settled insurance claims, ensuring that the policy covers the loss and that the claims are not fraudulent. I authorized payments, negotiated settlements, and communicated with legal counsel when needed. I applied my customer service and technical support skills to provide satisfactory solutions to the clients and the company.Prior to that, I worked as a Supervisor at Freddy's Frozen Custard & Steakburgers, where I taught and practiced the standards of hospitality, quality, and cleanliness. I led by example, assisted in providing a professional work environment, and was receptive to coaching and constructive criticism. I also supervised and coached the team members on the floor, and assisted the management team in various business duties. I have a high school diploma from Allen Village Highschool, and I am motivated to pursue further education and career opportunities in the customer service field.
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Claims AdjusterState Farm Oct 2022 - Apr 2023RemoteInvestigate, evaluate, and settle insurance claims.Determine whether the insurance policy covers the loss claimed. Ensure the claims are not fraudulent.Authorize payments.Negotiate settlements .Talk with legal counsel about claims when needed. -
SupervisorFreddy'S Frozen Custard & Steakburgers Oct 2020 - Jul 2021Lenexa, Kansas, United StatesTeaches and practices Freddy’s standards of hospitality, quality, and cleanliness. Leads by exampleAssists in providing a professional work environment by following all company policies. Organized and develops good time management skillsAlways willing to learn and be receptive to coaching and constructive criticism. Supervises Team Members on the oor while working on one of the stations. Monitors staff and focuses on coaching and re ning Team member skills Assist the management team in… Show more Teaches and practices Freddy’s standards of hospitality, quality, and cleanliness. Leads by exampleAssists in providing a professional work environment by following all company policies. Organized and develops good time management skillsAlways willing to learn and be receptive to coaching and constructive criticism. Supervises Team Members on the oor while working on one of the stations. Monitors staff and focuses on coaching and re ning Team member skills Assist the management team in various business duties. Show less -
ServerSpin! Neapolitan Pizza May 2018 - Aug 2020Kansas City, Missouri, United StatesResponsible for food and drink service for all SPIN! guests.Handle phone and to-go orders and assist other servers when needed.Provides information to guests to help food and beverage selection.Maintains dining ambiance with enthusiastic attitude.Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies. -
CashierTarget Sep 2017 - May 2018Kansas City, Missouri, United StatesGreeted customers in a friendly and welcoming manner as they approach checkout. Scan and bag merchandise accurately and e ciently.Process cash, credit, and debit transactions using a cash register or POS system. Handle returns and exchanges professionally and according to company policy. Answer questions pertaining to products, store policies, and services.Maintain a clean and organized checkout area.Collaborate with other team members to provide excellent customer service.
Jayden Townsend Education Details
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Allen Village Highschool
Frequently Asked Questions about Jayden Townsend
What is Jayden Townsend's role at the current company?
Jayden Townsend's current role is Customer Service Specialist/Representative.
What schools did Jayden Townsend attend?
Jayden Townsend attended Allen Village Highschool.
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2freddysusa.com, freddysusa.com
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Jayden Townsend
Lansing, Mi -
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Jayden Townsend
Amarillo, Tx
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