Jayden Schuler Email & Phone Number

Yarker, On, Ca

Kingston, Ontario, Canada

Developed and maintained automated test scripts using Selenium to ensure the quality and functionality of applications.Utilized Java, Angular, and Spring Boot for full-stack development, contributing to various projects.Worked with Azure DevOps for version control, continuous integration, and continuous deployment, enhancing the efficiency and reliability of software releases.Participated in agile development processes, attending daily stand-ups, sprint planning, and retrospective meetings.Contributed to the continuous integration and deployment pipeline, leveraging Azure DevOps for streamlined operations.Developed an automated intake approval process using Power Automate to streamline workflow and improve efficiency in the workplace.

Kingston, Ontario, Canada

In my role as an Information Technology Service Desk Specialist at St. Lawrence College's IT Department, I play a crucial role in providing essential IT support and services. My responsibilities included:Ticket Management:I professionally and efficiently manage tickets using the designated systems, addressing various IT-related requests and issues in a timely and effective manner.User Support:I provide valuable assistance to staff and students by swiftly resolving password changes and account lockouts, ensuring uninterrupted access to essential resources.Training and Onboarding:I take an active role in training and onboarding new staff members at the Information Technology Service Desk. I share my expertise and knowledge to help them become proficient in their roles and provide high-quality support to our users.In summary, as an Information Technology Service Desk Specialist at St. Lawrence College's IT Department, my responsibilities encompassed proficient ticket management, user support for password-related issues, and active involvement in training and onboarding new team members. These tasks are essential in ensuring the efficient and effective operation of our IT service desk, providing critical support to staff and students.

Kingston, Ontario, Canada

As the Emergency Report Centre Operator, I played a pivotal role in ensuring the efficient and effective operation of the security department at Queen's University. Below is a detailed description of my job duties:1. Emergency Response Coordination: My primary duty was to ensure the rapid dispatch of Security Supervisors and Security Practitioners to emergencies with all necessary information. This involved quick decision-making and effective communication to guarantee a swift and appropriate response to any situation.2. Reporting and Documentation: Proficiency in utilizing FootPrints enabled me to compile comprehensive statistical reports and weekly summaries for the Department Director. These reports were critical for monitoring security activities and making informed decisions.3. Administrative Support: I provided efficient administrative support to Department Managers and the Director, ensuring the smooth operation of the department's day-to-day activities.4. Data Management: I was responsible for compiling and preparing sensitive reports, data, and documents, ensuring accuracy and confidentiality in handling sensitive information.5. Adaptation to Technology: My role required me to adapt to various software and technologies quickly. This included the efficient use of CCTV, GEPP system, Alarm Computer, and Queen's PeopleSoft/Solus for departmental needs.6. Problem-Solving: I developed strong judgment and problem-solving skills, serving as the first point of contact for any problems that arose within the campus community.7. Confidentiality: I maintained strict confidentiality while handling various problems and inquiries from all members of the Queen's community.In summary, my role as the Emergency Report Centre Operator required a diverse skill set, including effective communication, data management, rapid response coordination, and the ability to adapt to new technologies.

Kingston, Ontario, Canada

As a Security Practitioner at Queen's University, I played a pivotal role in maintaining a secure and inclusive campus environment. My duties demanded discretion, dedication, and effective communication skills.Confidentiality and Discretion:My primary responsibility was upholding confidentiality and discretion when interacting with students, staff, and faculty, ensuring the utmost care in handling sensitive information.EDI Commitment:I actively demonstrated a commitment to Equity, Diversity, and Inclusion (EDI) by engaging with Queen's staff, faculty, and students, fostering an inclusive atmosphere through effective communication.COVID-19 Compliance:I ensured that all Queen's staff and students complied with COVID-19 guidelines, communicating evolving policies and monitoring compliance to protect the campus community's health and safety.Reporting and Documentation:I excelled in completing concise, accurate reports, vital for documenting incidents and interactions, which contributed to maintaining campus security.Communication Skills:Effective communication was vital. I consistently conveyed COVID-19 policies and regulations to staff and students, ensuring everyone remained well-informed and compliant with safety guidelines.Composure and Teamwork:I maintained composure while dealing with various campus situations, effectively handling high-priority calls and collaborating within a team to address issues professionally.In summary, my experience as a Security Practitioner at Queen's University was marked by a dedication to campus safety, a commitment to fostering inclusivity, and enforcing COVID-19 guidelines. Prioritizing confidentiality, championing EDI principles, documenting incidents, communicating policies, and maintaining professionalism significantly contributed to the university campus's well-being during my tenure in this role.

Kingston, Ontario, Canada

In my role as a Lawn Maintenance/Groundskeeping Specialist, I held essential responsibilities focused on ensuring the meticulous upkeep of outdoor spaces. This encompassed a variety of duties:Grounds Maintenance:My primary duty involved maintaining the grounds, including lawns, gardens, and outdoor areas, to ensure they were consistently well-groomed and aesthetically pleasing. Tasks included mowing, edging, weeding, and ensuring pathways and outdoor features were in excellent condition.Funeral Assistance:I provided valuable assistance during funeral preparations and cleanup, requiring sensitivity and attention to detail to create a respectful and supportive environment for grieving families.Physical Demands:This role demanded physical stamina and the ability to work long and demanding days. I was committed to completing physically challenging tasks to uphold the impeccable condition of the outdoor spaces.Special Assignments:I earned the trust of my supervisor, who frequently assigned me special and important tasks related to grounds maintenance. This demonstrated my reliability, precision, and capability to handle critical responsibilities effectively.In summary, as a Lawn Maintenance/Groundskeeping Specialist, I played a pivotal role in maintaining outdoor spaces to the highest standards. This included assisting with funeral arrangements, tackling physically demanding tasks, and being entrusted with vital assignments that contributed to the overall excellence of the grounds.

Loyalist, Ontario, Canada

In my role as an Access Control/Customer Service Specialist, I held crucial responsibilities related to managing store access and providing exceptional customer service during the COVID-19 pandemic. These duties included:Access Control:I was responsible for providing access control to the store, particularly during a period when there were restrictions on the number of people allowed inside. My role was instrumental in maintaining a safe and controlled shopping environment.Policy Enforcement:I diligently ensured that all customers adhered to the store's policies and procedures in place during the COVID-19 pandemic. This involved monitoring and reminding customers of safety measures and guidelines.Conflict Resolution:I skillfully deescalated any conflicts that arose due to the policies and procedures in place during the COVID-19 pandemic, using effective communication and conflict resolution techniques to maintain a peaceful shopping environment.Sanitization:I played a key role in enhancing safety by disinfecting carts after each use. This meticulous process helped minimize the risk of virus transmission and contributed to the overall well-being of customers.Customer Interaction:I greeted customers at the front entrance with a warm and welcoming smile, creating a positive and friendly atmosphere that helped customers feel comfortable and valued.Crowd Control:Another vital responsibility was providing crowd control at the front entrance of the store. This included managing the flow of customers, ensuring social distancing, and preventing overcrowding to maintain a safe shopping environment.In summary, as an Access Control/Customer Service Specialist, I played a pivotal role in ensuring the safety and well-being of customers during the COVID-19 pandemic. This involved access control, policy enforcement, sanitization, and exceptional customer interaction, all of which contributed to creating a secure and positive shopping experience.

Kingston General Hospital

As a Placement Student with G4S at Kingston General Hospital, my role provided me with a unique opportunity to gain practical experience in the field of security. Throughout my placement, I was exposed to a range of responsibilities and acquired valuable skills:Job Shadowing:During my placement, I actively shadowed the experienced Security Guards at Kingston General Hospital. This allowed me to gain insights into their roles, responsibilities, and the intricacies of healthcare security.Shift Work Proficiency:I became proficient in working 12-hour shifts, both during the day and at night. This experience helped me adapt to the demands of different shifts and ensured my readiness to contribute effectively around the clock.Report Writing and Note Taking:One of the key skills I developed was exceptional report writing and note-taking. This ability became crucial in documenting incidents, interactions, and security-related matters accurately and comprehensively.Security Patrols and Response:I actively participated in conducting regular security patrols of the hospital grounds and facilities. Additionally, I responded to calls and alarms promptly, ensuring the safety and security of the hospital's environment.Legal Compliance:I diligently followed and executed laws and regulations under the Trespass to Property Act and Mental Health Act, among others. This ensured that all security operations were conducted within the boundaries of legal frameworks and protocols.In summary, my role as a Placement Student with G4S at Kingston General Hospital provided me with invaluable hands-on learning experiences. It encompassed job shadowing, adaptability to shift work, proficiency in report writing and note-taking, participation in security patrols and responses, and strict adherence to legal compliance. This placement significantly contributed to my professional growth and understanding of security operations in a healthcare setting.

Loyalist Township

In my role as a Parks and Recreation Lawn Maintenance Team Member with Loyalist Township, I was an integral part of a dedicated team responsible for the upkeep and beautification of our community's outdoor spaces. My responsibilities encompassed various aspects of lawn maintenance and outdoor care:Team Collaboration:I worked closely and effectively with my team members and supervisors on a daily basis. Our collaborative efforts were essential in ensuring the pristine condition of the parks and recreation areas.Timely Task Completion:I successfully completed tasks efficiently, even when facing tight time restrictions. My ability to manage my workload and meet deadlines was crucial in maintaining the aesthetics and functionality of our public spaces.Physical Stamina:My role often demanded long and physically demanding days. I demonstrated consistent endurance and resilience, ensuring that the parks and recreational areas remained well-maintained and accessible to the community.Health and Safety Vigilance:I was highly attentive to health and safety hazards, prioritizing the well-being of both my colleagues and myself. My commitment to identifying and addressing potential risks contributed to a safe and secure work environment.In summary, as a Parks and Recreation Lawn Maintenance Team Member at Loyalist Township, I actively contributed to the upkeep and enhancement of our community's outdoor spaces. My role involved effective teamwork, efficient task completion, physical endurance, and unwavering commitment to health and safety standards. This dedication played a crucial part in ensuring the quality and accessibility of our public parks and recreational areas.

Odessa, Ontario

In my role as a Crew Member at Burger King, I gained valuable experience and developed a diverse skill set that contributed to the success of our team. My responsibilities included:Customer Service and Communication:I honed my customer service skills and effectively communicated with customers. This included ensuring their needs were met and inquiries were addressed promptly and courteously.Conflict Resolution:I used my communication skills to deescalate conflicts and maintain a positive and harmonious environment, resolving issues professionally and to the satisfaction of all parties involved.Teamwork and Individual Performance:I thrived both as a team member and an individual contributor in a fast-paced and time-sensitive environment. My adaptability allowed me to excel in various situations and contribute to our collective success.Cash Handling Precision:I precisely handled and counted cash, ensuring accurate financial transactions and upholding the financial integrity of our operations.Training and Orientation:I played an integral role in the orientation and training of new crew members, sharing my knowledge and experiences to help them seamlessly integrate into the team.In summary, my role as a Crew Member at Burger King equipped me with essential customer service and communication skills, proficiency in conflict resolution, adaptability in fast-paced environments, precision in cash handling, and a commitment to training and guiding new team members. These experiences enriched my professional skill set and contributed to the overall success of our team.

Advanced Diploma, Computer Programming And Analysis

SQL/Database: Expert in database management using SQL. C++: Proficient in object-oriented programming and data structures. C#: Skilled.

Diploma Of Education, Protection, Security And Investigation

I successfully completed the "Protection, Security, and Investigations" program at Loyalist College. This comprehensive education equipped.

Education record

- Gained precious knowledge of emergency services and operations.

High School Diploma