Jayde Wolpert Email & Phone Number

London, Gb

Greater London, England, United Kingdom

London, United Kingdom

Ensuring customer success and strategic development of global enterprise accounts at the world’s largest AI-powered TaxTech company, specializing in B2B Value added Tax reclaim and compliance. In my role, I have ownership of the full client lifecycle including successful onboarding and implementation, service delivery and contract renewal.Key Responsibilities-Data analysis of key account metrics, identifying areas of revenue loss/ potential value growth and ultimately to deliver client-focused solutions-Identification of cross-sell and up-sell opportunities to generate revenue in existing customers-Preparation and delivery of quarterly business reviews to clients, ensuring stakeholder alignment-Sustained and valuable liaison with executive contacts to ensure client loyalty and retention-Implementing process improvements to drive customer success objectives-Training and mentorship of Junior Account Managers-Managing communication with remote departments to ensure accurate and timely project delivery in line with either client or external Tax Office deadlines

Wokingham United Kingdom

Management of multiple, high-value product development projects to meet performance, cost and timescale targets at a leading medical device manufacturer of respiratory care products. I achieve this by effectively controlling department activities and collaborating with cross functional teams in-house and globally. I am responsible for the entire life-cycle of the project. Duties include:- Overall management and preparation of product technical documentation, ensuring compliance to applicable standards- Fundamental research to explore new materials and technologies for product improvements- Development of new relationships and maintenance of existing supplier base.- Control of all project related purchasing and logistics- Delegating and organising product trialling with team-members across the business.- Overseeing compliance and quality throughout the project life cycle in conjunction withassociated departments.- Creation and delivery of project updates to directors and board- Solve product performance-related issues- Management of the in-house product configuration system

Johannesburg

Successfully managed my own private tutoring business. - Highest level of education taught was A-level equivalent. Assisted students with exam preparation, time management, organisation and planning skills, provided structural guidance as well as taught independent learning techniques. - In 2014, I taught university level Psychology tutorials and assisted running the university's 1st year Psychology administration office

Pretoria, South Africa

Production of medico-legal neuropsychological assessment reports based on data obtained from clinical interviews, relevant medical documentation and neuropsychological test results to be used as expert witness testimony in court. This role required excellent communication skills. technical accuracy, conciseness and planning and managing of deadlines.

Master Of Science (M.Sc.), Cognitive Neuroscience, Distinction

Activities and Societies: International Student Society, First Aid Society, Squash, GymCompleted with distinction. Subjects included.

Business Management Gateway Studies (Short Learning Programme), Business Management, Distinction

Subjects included: Business Management, Entrepreneurship, Project Management, Microsoft Word & Microsoft Excel

Bachelor Of Science (Honours), Psychology, Distinction

Subjects: Data analysis and Statistics (SPSS), Advanced Research Methods, Cognitive Neuroscience, Mind, Brain and Behaviour, Personality.

Bachelor Of Science (B.Sc.), Human Physiology And Psychology

Subjects (Year 1- Year 3): Life Science, Chemistry, Mathematics, Statistics, Research Design and Analysis, Psychology, Physiology.

National Senior Certificate (Grade12), 75%

Activities and Societies: Subjects: English Afrikaans Mathematics Physical Science Life Science Business Studies Life Orientation.