Area Service Manager
CurrentMaintain Call closures as per TAT - 100% in 24 Hours.Work on Business Expansion Plans & Appointment of new BP's.Plan for achievement of BP revenue targets (Revenue 80 Lac/Annum).Customer Visits for Management Escalations.Keep reviewing the knowledge of BP owner and his team on technical / soft skills. Identify their training needs and impart them.BP visits / quality audit like Store / Hygiene & Technicians.Attending and handling legal cases.Maintain the MSL of service franchisee.P2P approval against rejections.Monitoring of SO visits and their attendance verification.Educate BP's on how to maximize their ROI's.