Jay Martin Email and Phone Number
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Jay Martin’s career in Information Technology spans more than 20 years and has included system & network engineering and architecture, technical support and services management, operations management, security management, process consulting and technical sales. With a strong technology background he has helped IT organizations achieve service excellence by defining and automating pragmatic IT Service Management best practices. Mr. Martin has leveraged his particular depth of expertise in IT Security and Enterprise Monitoring to architect strategies, implement security programs and develop processes that provide tight integration with ITSM across the lifecycle to meet compliance requirements.Prior to starting Everclear Partner's, Jay Martin was the Founder, CISO and Principal InfoSec, DR/Continuity and ITSM consultant for Compliance Process Partners (d.b.a. Service Catalyst) and Director of Security and Operations at InteQ Corporation where he developed and applied risk-based information security policies, standards and architecture. He built InteQ’s Remote Managed Services practices and directed their Co-location Hosting and DR Solutions. Professional Certifications:o Certified Information Security Manager (CISM), ISACAo ISO 27002 Info Sec Advanced Certificateo ITIL Intermediate Certificationso SplunkSpecialties:- CISM / ISO 27000, Security Programs, Compliance & Policies- Business Continuity, DR and Risk Mgmt: FEMA Continuity of Operations (COOP); NIST 800-34; 800-30/53- IT Enterprise Event Mgmt/Monitoring architecture, strategy and technologies- ITSM process and tool implementation. Experience with ServiceNow, HP Service Manager & uCMDB/DDMa, CA Nimsoft Service Desk, BMC Remedy, Footprints- ITIL: Incident, Problem, Change, Event, Request Management & Service Desk- Business Service Catalog Development, dependency mapping, CMDB
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Chief Information Security OfficerBlue MantisNewburyport, Ma, Us -
Chief Information Security OfficerBlue Mantis Oct 2024 - PresentPortsmouth, Nh, Us -
Vice President Information SecurityBlue Mantis Sep 2021 - PresentPortsmouth, Nh, Us -
Ciso, Principal ConsultantEverclear Partners Jan 2018 - Oct 2024Providing services for several clients in the following areas:- Information security officer consultant for retailer- ITSM operational readiness development for a large business enterprise- DR assessment small state agency- CISO services
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Practice Manager And Engagement ExecutiveRolta|Advizex Oct 2018 - Sep 2021Independence, Ohio, Us- Cybersecurity and GRC assessments and program development (NIST, ISO, HITRUST)- Emergency Incident Response Services- Business Continuity and Disaster Recovery Services engagements- ITSM/ITIL & Lean program & process development- Application Performance Monitoring (APM) -
Co-Founder And Principal ConsultantCompliance Process Partners, Dba Service Catalyst Sep 2008 - Jan 2018- Security technology architecture design for new products for Fortune 100 retailer- 201 CMR 17.00 InfoSec & Risk Program & Policy Development for various companies and industries- Development of business impact analysis (BIA) and FEMA-compliant COOPs for large State Agency- DR and business continuity plan development, assessment/roadmaps, BIA, TCO for university & large state agency- Incident response and management programs for various organizations/industries - Enterprise monitoring / event management roadmap, architecture, TCO for various industries- Developed and managed operational readiness program for ACA cloud providers and state agency- Service Desk improvements development for facilities management company, large metro. University and large retailer- Service Catalog Development for various pharmaceutical and health care industries- Sr. Risk Management and Information / Cyber Security Management advisor and consultant- Sr. Business Continuity Specialist- Sr. ITSM/ITIL Consultant (Change, Configuration, Incident Management)
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Director Of Information Security, Compliance, Governance And OperationsInteq Corporation Mar 2000 - Sep 2008Bedford, Ma, Us- Built and manage multi-national corporate Security Program - Oversee balance between business economics and risk against compliance/governance requirements - Direct ITIL/ITSM good practices integration with Info. Sec. Program- Oversee activities for corporate Security Council- Develop Security Policies and deliver awareness programs which include: managed services, corporate assets, off-shore delivery, hosting services- Create and manage risk and information security compliance programs (including SAS-70, SOX, GLBA and PCI) for client adherence and reporting. Performed for hosting and cloud management services- Translate policies and programs into deliverable operational practices- Negotiate-manage 3rd-party Sec. managed services- Supervise security incident management good practices and response- Oversee generation of risk and information security guidelines, procedures and standards derived from Policies, corp. security program and client compliance regulations- Drive security technology purchases and implementations -
Sr. Itil/Itsm ConsultantInteq Corporation Mar 1997 - Sep 2008Bedford, Ma, Us- Implementation of ITSM//ITIL good practice disciplines which include Service Desk, Incident, Problem and Change Management - Business Continuity and Disaster Recovery Planning and implementation- Proven Operations front-line execution experience in delivering pragmatic ITIL /ITSM disciplines within dynamic and growing organizations- Coach and build strategy with C-level executives to IT Managers relative to ITSM service improvements and operational support initiatives - Negotiate, document and manage client Service Level Agreements and Objectives across managed services portfolio- Improved, documented and directed Change Management function- Built and integrated Network and Server monitoring technologies and Service Desks into a cohesive proactive management discipline -
Director Of Managed Services, Operations And HostingInteq Corporation Mar 2001 - Jan 2008Bedford, Ma, Us- Manage and develop remote managed outsourced solutions that include remote monitoring, operational management and hosting for diverse server operating systems and virtualized environments (VMware) and network technologies (Routers, Firewalls, IDS/IPS, Switches, Content Management, IPT, Cisco and other)- Build network management services, service goals & pricing- Oversee vendor monitoring solutions including HP OpenView, Service Desk and client owned technologies- Direct budget and management responsibilities for MSP Solutions- Develop managed hosting solutions; pricing and sales tools; - Provide client consultation to determine needs, provide pricing and scope of services; manage delivery of solution including Virtualization, Managed Backup, Security, Power and Facilities, WAN and LAN communications, ISP peering; secure business access and connectivity including VPN, VLANs, routing (BGP, OSPF, etc.), content switching and load balancing -
Technical Services And Marketing ManagerHewlett-Packard - Netmetrix Jan 1995 - Mar 1997• Member of senior management team for HP-OV NetMetrix Division, overseeing overall divisional profit and loss (P/L). Directly responsible for WW training and support P/L• Developed the worldwide training business unit from the ground up, including build of Boston training facility• Managed a cross-geographical organization with budget responsibilities• Responsible for worldwide customer service and support including critical customer care and product feedback • Final product/release approval• Additional responsibilities: Future product strategy and direction with feedback to marketing and R&D, product life cycle definition, alpha/beta management, quality assurance testing, pre and post-sales technical support and NetMetrix WWW technical marketing page development
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Business Development ManagerHewlett-Packard - Netmetrix Jan 1991 - Jan 1995• Responsible for national pre-sales, marketing, and technical consultation, support and training enterprise network monitoring & analysis platform within the OpenView portfolio• Cultivated HP internal and external channels program• Developed sales tools for channel including technical white papers, presentations, sales guides, commission plan and proposal response documentation• Orchestrated and delivered technical training for HP's Professional Services Organization• Major influence in achieving number one in market share for the Enterprise Network Monitoring and Analysis industry• Promoted to Technical Marketing and WW Support Manager
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System EngineerHoneywell 1985 - 1991Charlotte, North Carolina, UsNetwork and System ArchitectureUNIX & Networking Benchmark SpecialistTechnical MarketingCustomer demonstrations and trade shows
Jay Martin Skills
Jay Martin Education Details
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Merrimack CollegeBusiness -
Westfield State UniversityComputer Science -
Methuen High School
Frequently Asked Questions about Jay Martin
What company does Jay Martin work for?
Jay Martin works for Blue Mantis
What is Jay Martin's role at the current company?
Jay Martin's current role is Chief Information Security Officer.
What is Jay Martin's email address?
Jay Martin's email address is jm****@****zex.com
What is Jay Martin's direct phone number?
Jay Martin's direct phone number is +178199*****
What schools did Jay Martin attend?
Jay Martin attended Merrimack College, Westfield State University, Methuen High School.
What skills is Jay Martin known for?
Jay Martin has skills like Itil, Disaster Recovery, It Service Management, Integration, Security, Virtualization, Information Technology, Managed Services, It Strategy, Business Continuity, Professional Services, Cloud Computing.
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