Juan-Claude De Villiers Email & Phone Number

Zagreb, Croatia

As Director of Professional Services at Perforce Software, I lead a global team responsible for ensuring successful deployment and adoption of the company's comprehensive solutions for enterprise version management, application quality and security, agile planning and tracking, mobile app testing, and load/performance testing. My team provides expert consulting, training, and support to help our customers maximize value from Perforce's tools for streamlining DevOps toolchains, modernizing testing processes, ensuring code quality and security, and optimizing application delivery cycles. We partner closely with development teams across diverse industries to implement best practices like CI/CD, agile methodologies, automated testing, code analysis, and management of hybrid environments.Leveraging my technical background and passion for innovation, I drive strategic initiatives that empower organizations to build secure, high-quality software at speed and scale. A proven leader in professional and managed services, I am committed to delivering exceptional customer experiences.

Europe

Reporting to the Vice President of Professional Services, I'm responsible for developing strategies and operations to deliver best-in-class services (i.e., consulting, implementation and educational services) to help customers accelerate their DevOps transformation. I focus on building and scaling our services business, in a bold, fast-moving, transparent and values-led organisation to enable customer and company success.Key Responsibilities:✓ Develop strategic plans to build and evolve Perfecto’s product and transformational service offerings✓ Lead delivery of consulting, education and implementation services to our customers, overseeing resource management, project delivery and operational success metrics✓ Accountable for services financial goals and metrics, including bookings, revenue, gross margin and utilisation✓ Build and scale global service operations (i.e., people, process, systems and tools) to deliver a best-in-class customer experience while building an effective and efficient delivery methodologies

Europe

✓ Strategic Advisor & Technical Account Manager✓ GTM Strategies & Content Creation (Whitepapers & Blogs)✓ Define & Execute Enterprise API Strategies✓ Solution Architecture✓ Technical Account Manager for key accounts✓ Evangelising API adoption ✓ API Management Implementation for large enterprises✓ Swiss Army Knife in the API Economy

Johannesburg Area, South Africa

✓ Manage Customers, Sales and Contracts across Africa & APAC✓ Train Sales, Sales Engineering & System Architects✓ Opportunity creation, presentations & POC's✓ Business Development✓ Partner Management✓ Revenue Growth

Johannesburg Area, South Africa

✓ Supporting the sales organization from a technical perspective✓ Running POC’s from A-Z✓ Consulting around API Management / SOA best practices✓ Facilitating technical workshops✓ Solution Selling

Johannesburg Area, South Africa

✓ Overseeing the execution & completion of integration, SOA & BPM projects✓ Created the first Software AG Managed Services product offering✓ Managing client relationships✓ Career path development of direct reports

Johannesburg Area, South Africa

✓ Implementation of ESB, SOA, BPM & B2B projects across several verticals✓ Solution design & analysis✓ Framework & architecture design✓ Root cause analysis & operational management✓ Product testing & solution deployment✓ Assisting customers in implementing Center of Excellence frameworks

Sydney, Australia

✓ Development team lead✓ Implementing integration related best practices & standards✓ Troubleshooting & improving platform performance✓ Designing & writing technical specifications

✓ Snr Developer Role✓ Requirements gathering & solution design✓ Training / Mentoring Jnr staff members✓ QA Management✓ Training customer teams on integration methodologies

Cairo, Egypt

✓ Technology leadership & training✓ Business requirement analysis✓ Optimize production support activities✓ Platform administration & performance tuning

✓ Platform installation & configuration✓ Developing integration solutions based on technical specifications✓ Operational Support✓ Creating test plans & performing QA on deployed solutions

✓ Development & maintenance of web-based applications✓ Customer support & training✓ Solution presentation & demonstration✓ Product documentation

✓ Day-to-day running & monitoring of intranet✓ Maintenance of web/application servers (OS and App level)✓ Application integration✓ Research on new web technologies & presentation to architecture teams✓ General website maintenance and development of intranet-based tools

Togaf 9 Certified

Licensed Zapthink Architect, Soa

Webmethods Certified Bpm Developer, Bpm

Webmethods Certified Caf Developer, Webmethods Composite Application Framework

Webmethods Certified Esb Developer, Webmethods Esb

Novell Identity Management

Diploma, Web Application Developer

A+ Engineer, A+ Certified Professional