Trident Services is a Mainframe Managed Services and Software Developer in Santa Cruz County. Our flagship software, zOSEM (zOperating System Environment Manager) is implemented across the globe, assisting IT departments to simplify the management of z/OS, eliminate system exits, lower ISV and MLC costs, reduce the 4 hour rolling average, optimize their HSM environment, and reduce IT overhead.As Trident's Chief Operating Officer, I oversee many aspects of the business to optimize internal systems, ensure employee growth, and financial success of the company.Supervise daily operations of the company, including IT, HR, Accounting and SalesPreparing and presenting reports to the Chief Executive OfficerWorking closely with the Chief Executive Officer and Controller on all matters related to the businessDevelop and implement strategies, procedures and business plans needed to enhance company growthWork with the executive team to set company performance goalsMonitor invoices, money handling procedures, accounting, and bank processes.