- Evaluate, recommend, and implement new processes and technologies, or recover existing systems, to allow our clients to resume technical and business operations- Lead incident response/recovery consultants and activities during and after cybersecurity incidents- Client and internal given use of : Microsoft Active Directory/Azure, Microsoft Exchange Cybersecurity recovery and response, and Desktop support- Decrypt, rebuild, reimage, restore, and repair servers, workstations, and services

- Provided leadership and critical guidance to client technical staff when contributing to the required remediation tasks and overall engagement goals- Directly responsible for managing an agile team of Restoration Engineers while providing execution oversight and guidance to all aspects of their team's involvement during an engagement

- Deploys and monitors EDR solution Sentinel One for monitoring and hunting of threats during the restoration process.- Develops, performs, and assists clients on unique restoration and recovery issues involving Virtual Environments, Network devices, email servers, and backup applications.

- Provides technical expertise supporting the 221st EMi Bn Full Motion Video Processing Exploitation and Dissemination team- Conduct operational management and implementation of new systems, related equipment training within the RM Framework.- Responsible for maintenance and administration of 24 client workstations and server administration in a TS environment.

- Configured and manage Auburn Mac (OSX) server and Jamf Pro Cloud for remote device management, security, and administration- Proficient in multiple operating systems (Windows 7 and 10, Mac OSX, Linux) and multiple software suites (Microsoft Office, VM Ware, Active Directory GP, SCCM, Mac Server) as used daily- Assist in creating and maintaining Windows 10 images for deployment using WDS and maintaining Windows deployment servers

- Executed setup of database connections and maintenance of end-user hardware/software- Installed and maintained workstation hardware and operating systems to support unique customer requirements- Provide project management, coordination, and technical support during project implementation as well as consulting services for business partnersSouthern Co IOC:- Monitored and maintained Windows and Unix servers in a 24x7 Operations Center- Administered Unix and Windows servers which included patching, IIS, and Active Directory usage and utilizing VMWare- Responsible for the maintenance and monitoring of Southern Company’s critical IT infrastructure, websites, and databases.In a previous role, I worked in a 24/7 Network Operations Center. As the Open Systems Analyst, I was responsible for the health of Windows/Linux Servers, Websites, and databases critical to Southern Co. It is a reactive NOC, but there were a lot of activities that we did as proactive measures. As 2nd tier support, we had dealings with Windows server support, Active Directory, IIS, and VMWare.

- System Administrator, Windows Server- Desktop Support, Mac and Windows- IT Engineer