Jaye Helferd, Pmp, Pmi-Acp Email & Phone Number

Potomac, Md, Us

Vienna, Virginia, Us

Reston, Virginia, Us

Lead Governance, Compliance and Risk Management Program at Department of Veterans Affairs, Office of Cyber Security.

Independent consultant assisting companies with process improvement, red teams and coaching project managers.

Sterling, Va, Us

Responsible for delivery, customer relationship, employee engagement, account strategy and financial health for organic growth as the Science and Technology account continues to expand. Participate in corporate quality process initiatives.

Arlington, Virginia, Us

Primary executive managing delivery activities across civilian agencies and Department of Defense with focus on customer’s organizational influences and satisfaction, timeliness and quality of team’s work product and corporate financial and growth targets.Oversaw professional services encompassing software development of enterprise business process systems, modernization/upgrade of agency technology assets, designing and implementing security programs, governance procedures and workforce development efforts. Horizontal responsibility as corporate liaison between customers and internal departments, aligning contract and project matters, personnel and staffing and technical assistance. Supervised all project managers and consultants. Empowered and energized teams to achieve maximum performance.Identified, negotiated and managed relationships with partners and subcontractors to define work scope, and align expectations, ensure timeliness and quality of deliverables. Collaboratively developed workable and transformative solutions and win-win strategies for project success.Led continuous improvement activities in support of operational excellence. Implemented CMMI Level 2 and Level 3 processes incorporating Agile methodologies.

Established company’s first GWAC Program Management Office. Recruited and partnered with 28 companies exclusively. Developed Concept of Operations and launched portal to assure coordination of partner activities. Created collateral for partners to market contract vehicle to federal agencies.

Account Manager for three DHHS agencies with demonstrated ability to grow each contract.Led sixteen-member team, including users, to analyze and design a single integrated workflow application for adoption by several White House offices. Led full life-cycle case management system supporting veteran’s vocational rehabilitation. Fifteen-member cross-functional team delivered system on time and on budget for 1200 users world-wide. Initiated and accomplished corporate CMM Level 2 certification 80% faster than industry average.

Oakland, California, Us

Provided strategic and analytical leadership, group facilitation and survey design expertise to a national executive team charged with transforming administrative services for 300 major national accounts (13% of KP revenue). Functioned as objective internal management consultant to evaluate and recommend changes to policies, process flows and role definitions.

Master Of Science (M.S.)

Education record

Bachelor'S Of Science