Jaye J. Email & Phone Number

Communicating with potential research participants through multiple channelsEnsuring patient engagement team safety, regulatory compliance, and that Javara’s standard operating procedures and guidelines are followed, as well as ensuring it complies with all FDA, ICH/GCP Guidelines and state and local laws and regulationsResponsibility for uniform application of patient engagement technology systems, policies, and procedures Understanding of/continuing education in clinical trial processes, FDA regulations and ICH/GCP guidelinesDemonstrated ability to adhere to and apply SOP’s, GCP’s guidelines and regulations pertaining to clinical trials--------------------------------Certifications-------------------------------- CITI certification (Good Clinical Practices, Human Subject Protection Training, Conflict of Interest) (2022) OSHA Training (2022) HIPAA Training (2022)

Freelancer for online and brick-and-mortar organizations such as UC San Francisco, Upwork Headquarters SF, Freebase API/Google, Ask.com, GoLance, solopreneurs, and large organizations.Admin SupportCustomer ServiceTranscriptionData EntryFrontlines Research & ReportageFile Clerk assistance and more

San Francisco Bay Area

Public Health Research alongside UCSF Epidemiology TeamWe used mathematical models, statistical analysis, and software simulations to investigate collective behavior of populations and communities, conveying that information to our team of public health scientists, teaching physicians, medial students, and frontlines essential workers.My role included coding support, code and medical transcription, administrative support, and entry-level coding, reportage, research.Projects included: Covid-19 tracking and reporting (internal and public-facing)Research of/publications involving data science, medical ethics, diversity/BIPOC interfacing with health care organizations, disease transmission dynamics, et al.Tools I utilized included:R, LaTex, Mathlab, Python, HTML, CSS, PHP, Gitlab/Github, Command Line familiarity (Linux, Windows, Alternative GUIs), Javascript, jQuery, TidyverseAdditional Skills:Mathematics, Scientific Writing, Grant Writing and Research, Machine Learning, Data Science/Analysis, Medical/Scientific Transcription, Numerical Simulation, Wiki DevelopmentAcademic/Scientific Grant Proposal Composition, Research, Creation & Submission to GrantorsAchievements: Covid-19 Data Hero Nominees (Dataheroawards.org)

Seattle, Washington, United States

Account Representative/Client ServicesAssisted B2C and B2B clients in expediting orders, logistics, and resolving technical/sales-issuesWorked with internal team, vendors, cross-pollinated teams, clients, customers, and myriad stakeholders in the Amazon Seller Support family of products and services:Amazon Restaurants [defunct]Amazon FashionAmazon Seller SupportAmazon Services (Home & Business B2C Sale of Service Products)Assisted with interdepartmental marketing and HR projects, published internal newsletter, support in implementing and fulfilling service and performance metrics and rewards for meeting and exceeding individual and collective goals.