• Meticulous & versatile professional holding rich experience 15 + years in identifying opportunities resulting into enhancement to portfolio to yield improved business results. Exhibits excellent organization & problem-solving skills. Works well in team environment & displays strong work ethics.• Experienced Team Lead (managed team of 10+) with a demonstrated history of working in the Finance & Services industry. Skilled in Credit & Collection, Operations Management, Customer Service, Customer Relationship Management (CRM), Process Improvement, Cash Reporting, Cash Forecasting & Dispute Management.• Dedicated professional with a background in reviewing credit bureau reports and communicating with commercial clients. Knowledgeable in credit approvals and limits.• Consistently rewarded for success in planning and operational improvements.• Experience in policy development and staff management procedures positively impacting overall morale and productivity. • Proven success in leading onshore & offshore team, operational excellence and organizational development with keen understanding of elements of business. Recognized for inspiring management team members to excel and encouraging creative work environments.• Enthusiastic & eager to contribute to team success through hard work, attention to detail and excellent organizational skills. • Experienced in managing onshore & offshore team simultaneously including portfolio transition. • Knowledge in Order Management & Cash Application Process.