Jayesh Thakkar Email & Phone Number

Mumbai, Maharashtra, India

Lead the development and implementation of a customer-centric UX strategy for lending products, driving a 20% increase in loan application completions and ensuring 100% regulatory compliance.Champion user research and insights gathering to identify key customer pain points, resulting in a 15% reduction in loan application drop-offs and enhanced user satisfaction.Direct the design of intuitive interfaces for web and mobile platforms, streamlining user experiences and boosting conversion rates.Collaborate closely with product managers, developers, and marketing teams to align on business objectives, facilitate workshops, and effectively communicate design strategies to senior management.Orchestrate usability testing and leverage analytics to refine designs, significantly improving task success rates and reducing drop-off rates by 20%.Mentor the UX design team, fostering innovation and driving a 15% increase in engagement and adoption of the mobile lending platform through AI-driven personalisation.

Pune, Maharashtra, India

Led UX/UI Design Across Multiple Verticals: Worked across Corporate Banking, Digital Banking, Wealth Management, Lending, and Mortgages, spearheading key design initiatives.Corporate Banking & Strategy Custodianship: Designed the core hub system for corporate clients and served as the custodian of the UX/UI strategy, ensuring all Corporate Banking projects adhered to established design standards.Flagship Projects in Wealth Management & Property Search: Developed a wealth management application for Indian high-net-worth clients, which was implemented globally. Also designed a home search application for the UK market, facilitating cross-selling of banking products such as mortgage loans and insurance.Mobile Banking & European Market Expansion: Managed the UX/UI for mobile banking applications across various European countries, contributing to the digital banking team's success.

Pune, Maharashtra, India

Global Communications & Marketing Project ManagementManaged a diverse range of projects for the Global Communications & Marketing team, overseeing corporate branding, web and multimedia design, print materials, and event planning. Led a team of 4 graphic designers and directed various flagship projects, including group-wide intranets and staff applications.Key Responsibilities:Corporate Branding: Conceptualized, designed, and developed branding materials across various media, including web, multimedia, print, and electronic displays.Web & Multimedia: Developed intranet and internet content, surveys, mailers, presentations, and digital assets like screen savers.Print & Broadcasting: Created internal and external ads, magazines, posters, films, and corporate training videos.Project Management: Oversaw project timelines and deliverables, leading a team of graphic designers in executing branding and design projects.Event Management: Planned and executed internal and external corporate events, including annual gatherings, senior management meetings, global events, and employee engagement activities.

Pune, Maharashtra, India

E-Learning DevelopmentManaged and designed end-to-end e-Learning projects, including CBTs, WBTs, and ILT. Led a team of 6 graphic designers in creating user interfaces, components, and voiceovers.Key Responsibilities:Project Management: Directed the development of e-Learning modules, ensuring high quality and on-time delivery.Customer Interaction: Conducted on-site visits for requirements gathering and system study, aligning projects with customer needs.Hands-on Development: Contributed to content creation and system implementation throughout the development process.Global Training: Delivered classroom training sessions globally on e-Learning platforms and group systems.

Mumbai, Maharashtra, India

Job Responsibilities: Managing graphic development for all e-Learning courses including CBTs, WBTs and online courses.

Mumbai, Maharashtra, India

Job Responsibilities: Conceptualisation, planning, design and development for web, multimedia, print, GUI design & review.

Mumbai, Maharashtra, India

Job Responsibilities: Conceptualisation, planning, design and development for web, multimedia, print, GUI design & review.

Mumbai, Maharashtra, India

Job Responsibilities: Conceptualisation, planning, design and development for web, multimedia and print. GUI for applications and tools.

Mumbai, Maharashtra, India

Graphic design and development for web, multimedia and print. GUI for Homeopathy software’s

Certification, Usability Analyst (Cua)

• User Experience (UX) Foundations • User-Centred Analysis and Conceptual Design • The Science and Art of Effective Web & Application.

Diploma, Audio Visual Production

Diploma, Flash, Dreamweaver

Diploma, Graphic, Multimedia, Web Designing, A

H.S.C., Commerce & Economics

S.S.C