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Jayesh Thakkar is listed as I can help organisations elevate customer experience (CX) through design thinking, digital transformation, and innovative UX/UI solutions. at Axis Bank, a company with 62502 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Jayesh Thakkar.
Jayesh Thakkar previously worked as Vice President Customer Experience (UX/UI) at Axis Bank and Design Lead (UX/UI) at Barclays Corporate Banking. Jayesh Thakkar holds Certification, Usability Analyst (Cua) from Human Factors International (Hfi).
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"In a world where products and services are becoming more and more commoditized, customer experience is the only true differentiator."– Annette FranzWith over 15 years of experience spanning two decades in creative media and 22 years in the BFSI industry, I believe that exceptional customer experience is key to product differentiation. My career is defined by a commitment to creating user-centric solutions that drive success.My expertise lies in transforming complex challenges into intuitive designs and leading strategic initiatives across various industries. My approach blends design thinking with business strategy to deliver innovative and impactful solutions.I specialise in crafting and executing UX strategies that elevate customer experiences and align with business objectives. My work involves designing seamless, cross-device interactions and ensuring brand consistency across all platforms. By leveraging data and setting KPIs, I continuously refine strategies to drive measurable improvements, focusing on stakeholder engagement, process optimisation, and integrating advanced technologies like AI to boost customer engagement.Staying ahead of design trends and technologies is a personal passion. Drawing inspiration from diverse experiences, I bring a unique perspective to my work. Outside of my professional life, I enjoy reading, exploring, and capturing nature through my lens.Let’s Connect:Feel free to reach out at thakkar_jayesh@yahoo.com or call me at +91 9960733330. Let’s create something extraordinary together.
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A career timeline built from the work history available for this profile.
Mumbai, Maharashtra, India
Lead the development and implementation of a customer-centric UX strategy for lending products, driving a 20% increase in loan application completions and ensuring 100% regulatory compliance.Champion user research and insights gathering to identify key customer pain points, resulting in a 15% reduction in loan application drop-offs and enhanced user.
Pune, Maharashtra, India
Led UX/UI Design Across Multiple Verticals: Worked across Corporate Banking, Digital Banking, Wealth Management, Lending, and Mortgages, spearheading key design initiatives.Corporate Banking & Strategy Custodianship: Designed the core hub system for corporate clients and served as the custodian of the UX/UI strategy, ensuring all Corporate Banking projects.
Pune, Maharashtra, India
Global Communications & Marketing Project ManagementManaged a diverse range of projects for the Global Communications & Marketing team, overseeing corporate branding, web and multimedia design, print materials, and event planning. Led a team of 4 graphic designers and directed various flagship projects, including group-wide intranets and staff.
Pune, Maharashtra, India
E-Learning DevelopmentManaged and designed end-to-end e-Learning projects, including CBTs, WBTs, and ILT. Led a team of 6 graphic designers in creating user interfaces, components, and voiceovers.Key Responsibilities:Project Management: Directed the development of e-Learning modules, ensuring high quality and on-time delivery.Customer Interaction.
Mumbai, Maharashtra, India
Job Responsibilities: Managing graphic development for all e-Learning courses including CBTs, WBTs and online courses.
Mumbai, Maharashtra, India
Job Responsibilities: Conceptualisation, planning, design and development for web, multimedia, print, GUI design & review.
Mumbai, Maharashtra, India
Job Responsibilities: Conceptualisation, planning, design and development for web, multimedia, print, GUI design & review.
Mumbai, Maharashtra, India
Job Responsibilities: Conceptualisation, planning, design and development for web, multimedia and print. GUI for applications and tools.
Mumbai, Maharashtra, India
Graphic design and development for web, multimedia and print. GUI for Homeopathy software’s
Other employees you can reach at axisbank.com. View company contacts for 62502 employees →
Axis Jajmau Trivedi
Colleague at Axis BankAlwar, Rajasthan, India, India
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Sneha Goyal
Colleague at Axis BankSiliguri, West Bengal, India, India
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Puja Kumari
Colleague at Axis BankRanchi, Jharkhand, India, India
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Milan Joshi
Colleague at Axis BankGujarat, India, India
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Santosh Bhise
Colleague at Axis BankBengaluru, Karnataka, India, India
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Shital Talmale
Colleague at Axis BankMumbai, Maharashtra, India, India
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Priyadharshini Mylswamy
Colleague at Axis BankCoimbatore, Tamil Nadu, India, India
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Karunesh Mishra
Colleague at Axis BankSatna, Madhya Pradesh, India, India
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JP
Jeetendra Parmar
Colleague at Axis BankAhmedabad, Gujarat, India, India
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PK
Praveen Kumar L
Colleague at Axis BankCoimbatore, Tamil Nadu, India, India
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• User Experience (UX) Foundations • User-Centred Analysis and Conceptual Design • The Science and Art of Effective Web & Application.
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Jayesh Thakkar works for Axis Bank.
Jayesh Thakkar is listed as I can help organisations elevate customer experience (CX) through design thinking, digital transformation, and innovative UX/UI solutions. at Axis Bank.
Jayesh Thakkar is based in Mumbai, Maharashtra, India while working with Axis Bank.
Jayesh Thakkar has worked for Axis Bank, Barclays Corporate Banking, Hsbc, Gols Edtech Pvt. Ltd.(Formerly Gurukulonline Learning Solutions Pvt. Ltd.), and Express Infonet Pvt. Ltd.
Jayesh Thakkar's colleagues at Axis Bank include Axis Jajmau Trivedi, Sneha Goyal, Puja Kumari, Milan Joshi, and Santosh Bhise.
You can use AeroLeads to view verified contact signals for Jayesh Thakkar at Axis Bank, including work email, phone, and LinkedIn data when available.
Jayesh Thakkar holds Certification, Usability Analyst (Cua) from Human Factors International (Hfi).
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