Jayesh Agarwal Email & Phone Number

India

Working as Solutions Architect - Hybrid Cloud, Tools, Automation, GenAI, and ServiceNow Pre-Sales Architect with Accenture TechnologyRole is to Design Solution and provide support for global customer and solution across all the domains.Handling Global Customers covering Financial Services, Manufacturing, Insurance, eCommerce, Healthcare, Telecom, HR Service, Education etc for Cloud Migration, DC Consolidation, delivering managed Services, Tools & Automation solution, ServiceNow Architecture designing, GenAI capabilities.Possess an overall understanding of RFP/RFI/RFQ processes and its Life-cycle.Creating Business case, defining solutions around data center transformation projects, Managed Service Proposal for New Customer & Existing Customers.

Noida, Uttar Pradesh, India

 Incubating services, product & technology Defined the licensing & pricing models for new services Designing & finalizing technical and commercial construct and consumption model for dedicated or shared tools offering, using Partner Ecosystem for IT Infrastructure Responsible for designing and defining services like Automation as a Service, Automation consulting service and Infra & Cloud Automation service Support Sales team on RFP/RFI responses, customer presentation, conduct customer specific personalized demos and deliver high impact POCs Collaborate with Market Leads and build new offerings within the focus area identified for productized offering Drive solution and business with key partners including Zenoss, Dynatrace, AppDynamics, BMC, Splunk, Microsoft etc

Noida, Uttar Pradesh, India

 Reviewing proposals, managing projects, providing estimates and recommending the best product solutions. Provide leadership & strategic guidance for tools solutions.  Managing the RFP/RFI response and proactive proposals for customers and assist the sales teams on the CFS solution offerings and use cases. Develop and implement long term and short-term strategies for business development. Contribute to key initiatives in the practice which include creation of reusable artifacts like technical papers, capability documents, case studies and other collateral. Participate & lead in various stages of the pursuits such as customer visits, due diligence, solution defense workshops, etc. Prepare BOM, estimates, dependencies & assumptions, flag and log the risks identified. Played the crucial and front facing roles for closing various important deals for the HCL organization

Gurgaon

Member of the Tools Technology Excellence Group and is responsible for the following: Due Diligence, transition and transformation of Tools. Designing, scoping, assessing and delivering solutions that address the customer's business requirements and are within the ''Scope of Work'' as agreed to by Convergys and Customer.  Vendor Interaction for new technology updates, keeps current with trends, new application releases and issues resolution. PoC for new tools and mapping the tool functionalities with the customer requirements. Works closely with the pre-sales and project management teams to define project deliverables and schedules. Participate, as needed, as a technical SME in the pre-sales qualification and responsible for the delivery of the technical architectural design, strategies and plans to be delivered in the engagement. Configure SNMP & Web based integrations, topology-based event correlation, suppression & enrichment  Documentation (HLD, LLD, UAT, etc) and getting it sign-off from the customer.

Gurugram, Haryana, India

 Designing and Development of the Monitoring Solution for various services contributing to Financial and Manufacturing business. And Install and configure various CA, HP and IBM products. Interface with raw information coming in from various sources like schedulers AutoSys/CA7, Unix Syslogs, Windows Event Viewer logs, Application Log files etc and use product line capabilities (CA NSM, eHealth, Spectrum, Autosys, MS SCOM) along with scripting (.Net/perl) to deliver solutions. Define the process of handling support ticket, commissioning and decommissioning of servers and enhancements. Streamlining the processes and maintaining the repository of Best Practices and Lessons Learnt.