Jayesh Kale Email & Phone Number

Pune, Mh, In

Chakan, Maharashtra, India

Sales Trainer & Coach Mentor for the Customer interface teamContent development / management / delivery

Pune, Maharashtra, India

KEYSTONE CONSULTANCY SERVICESCustomer Delight is all about managing your coveted customer’s perception.This holds true irrespective of the industry, and each industry has its own unique challenges in managing this very customer perception.The market is already competitive, and with Coronavirus (COVID-19) pandemic affecting our way of life, the degree of difficulty in managing business has further gone up a few notches.Top down approach helps but unless the team is aligned with the common goal of customer delight, the going is not only tough but also painful, leading to adverse results in the future.It is imperative that each member of the company is tuned-in and empowered to address the customer requirements in the best possible manner, aligned with the business goals. At KEYSTONE CONSULTANCY SERVICES, we aim to enhance your business by offering a bouquet of value additions:• Training Session – Classroom & OJT (On the Job)o Soft Skills Trainingo Behavioural Training + Grooming Skillso Process Trainingo Safetyo Customer Management Need Analysis Up Selling Complaint Management• Audit o Process Audito Customer Complaint Audito Mystery Shopping• Business Case Feasibility Study and Sustainability Plan • Content Development• RecruitmentsIt is our endeavour to assist you in a profitable business progression and look forward to a lucrative opportunity.

Pune Area, India

Training & Audits - Process / Safety

Pune

. Handle B2B accounts