Jayesh Panicker Email & Phone Number

As an experienced Manager of Operations and Customer Service, I have been leading and managing a team of 60+ support members for over a decade. During this time, I have been able to consistently deliver high-quality service to clients, thanks to my expertise in managing 110+ marketplaces, resolving complex issues, and optimizing processing with automation processes. These efforts have resulted in increased sales and enhanced brand reputation for the organizations I have worked with.In addition to my technical skills, I have also been responsible for efficiently managing day-to-day operations for multiple brands, improving customer satisfaction and loyalty, and mentoring new team members. My exceptional customer support skills via various channels have consistently exceeded organizational expectations and contributed significantly to improved overall customer satisfaction.Throughout my career, I have developed a deep understanding of the importance of effective communication, collaboration, and relationship-building in achieving success in customer service and operations management. I am passionate about leveraging my expertise to drive business growth and exceed customer expectations.

Listed skills include Team Management, Microsoft Powerpoint, Business Development, Customer Relationship Management, and 6 others.