Detailed knowledge at design level of all major components of network infrastructure used within the HDFC securities. ➢ Around 275 Branches network monitor through solar wind monitoring tool. ➢ Good understanding/hands-on experience with configuring & troubleshooting routing & switching protocols like EIGRP, OSPF, BGP. ➢ Raising Tickets to regional and national ISPs (BSNL, Airtel, R-Com, Tata and Sify) for technical queries and QOS. ➢ Network documentation, Troubleshooting TCP/IP routing protocols & connectivity, troubleshooting serial link. ➢ Customer support by voice, email and Remote and requirement and based on issues. ➢ Provide service delivery activities in accordance to established Service Level Agreement (SLA) to maintain high-level of customer service and provide the Root cause. ➢ To check the performance related faults like (packet loss, latency, slow speed, utilization report) analysis within SLA 30 minutes using guidelines. ➢ Complete end to end connectivity check and configured network for new branches. ➢ Switches and Router password recovery (if required) ➢ Switches and Router IOS image updated time to time. (if required) ➢ Troubleshooting critical problems escalated from the operations and the customer during the deployment of Network solutions.

➢ Installation, maintenance and commissioning of Huawei 3900E GSM BTS and Huawei 3606E CDMA BTS both indoor and outdoor. ➢ Alarm monitoring and testing transmission media. ➢ Provides the primary and secondary E1 from BSC till sites. ➢ Work on PDH and SDH technology as well as good experience in microwave link trouble shouting on NEC IDU (like I-PASSO 25c V4, 28c 34MB ,27c 34MB). Providing E1 for new sites NMS visibility of all NEC equipment’s. ➢ Implementation and integration of microwave Nodes involving PDH to SDH & SDH to PDH conversion (STM 1). ➢ Maintenance of NEC Paso link (PDH & SDH) microwave radio equipment’s. ➢ Alignment of microwave Link using NEC IDUs & ODUs. ➢ Local login of BG20B, BG20C, BG30.