Jayesh Sonar Email & Phone Number

Surat, Gujarat, India

Sales Performance: Managing and achieving sales targets,analyzing sales data, and implementing strategies to drivesales growth.•Customer Service: Ensuring exceptional customer servicestandards are maintained, handling customer inquiries andcomplaints, and resolving issues promptly.•Store Operations: Overseeing daily operations, includinginventory management, stock replenishment, cash handling,and store cleanliness.•Staff Management: Recruiting, training, and supervisingstore staff, ensuring they are motivated, engaged, andproviding excellent service.•Visual Merchandising: Implementing visual merchandisingstandards to create an attractive and engaging storeenvironment that showcases Highlander products.•Inventory Management: Monitoring and maintaining stocklevels, conducting regular stock checks, and identifying fastmoving products to optimize inventory.•Budget and P&L Management: Managing the store budget,tracking expenses, and maximizing profitability whileadhering to financial targets.•Compliance and Safety: Ensuring compliance with companypolicies, procedures, and safety regulations to create a safeand secure environment for customers and staff.

Surat, Gujarat, India

•Implement inventory management processes to minimizestore shrinkage and optimize profitability.•Strengthen sales training programs to improve conversionrates and drive units per transaction (UPT) • Conduct regularaudits to ensure adherence to brand standards and maintaina high process/audit score.•Gather feedback from customers to understand their needsand preferences and incorporate their voice into decisionmaking processes.•Continuously align stores with the brand image and create afashion theatre experience for customers.•Provide comprehensive visual merchandising (VM) guidesto ensure consistent and visually appealing store layouts.•Foster a culture of engagement among employees toenhance productivity and job satisfaction.•Implement employee engagement initiatives such as regularteam-building activities and recognition programs.•Monitor and actively work towards reducing store attritionrate to retain skilled and experienced staff members.

Surat, Gujarat, India

•Developed existing team into high productivity, resultsoriented unit through creative initiatives.•Developed and implemented appropriate plans to resolveunfavorable trends and enhance sales.•Maintained frequent interaction with senior management tomeasure goal achievement and determine areas ofimprovement.•Lead and directed team members on effective methods,operations, and procedures.•Conducted monthly meetings to create business plans todrive successful monthly business.

Surat, Gujarat, India

•Created unique customer experiences, providing excellentservice and attention to needs.•Built long-term relationships with clients to promote brandreputation and secure continued business.•Connected and engaged with clients to understandneeds.•Greeted clients upon arrival and asked questions todetermine personal care needs.•Possessed calm, professional, and courteous attitudetowards customers and colleagues