Jayesh Assudani Email & Phone Number

Pune, Maharashtra, India

Service Delivery Manager• Strategized optimization plan - reduced cost by $0.3M, increased revenue by $0.8M• Staffed 128 resource demands in time span of 1 year• Got $14,000 worth of timesheets corrected to invoice the missing revenue• Upskilled 6 freshers and converted into senior billable roles• Performed role rotations, Onboarding, KT, margin, quality, risks, opportunities, financials, deliveries, business development, innovations, value proposal decks, compliance… Show more Service Delivery Manager• Strategized optimization plan - reduced cost by $0.3M, increased revenue by $0.8M• Staffed 128 resource demands in time span of 1 year• Got $14,000 worth of timesheets corrected to invoice the missing revenue• Upskilled 6 freshers and converted into senior billable roles• Performed role rotations, Onboarding, KT, margin, quality, risks, opportunities, financials, deliveries, business development, innovations, value proposal decks, compliance, timesheets approval Show less

Project Manager• Resolved daily blockers across 120+ members in development, operations, monitoring, DevOps, and QA teams• Collaborated with 4 major cross functional vendors & ensured satisfactory updates to client/stakeholder• Delivered £3 Lac worth of tasks every month• Defined project governance report, in-scope tasks, ways of working & RACI-matrix

Release & Incident Manager• Delivered 64,000 hours’ worth of CRs and resolved 1000+ incidents under 340 PROD releases without any major PGLS escalations under CAB guidelines• Removed conflicts, risks, and technical dependencies across 30+ teams (400+ members)• Converted all the ad-hoc tasks into ServiceNow tickets

Mumbai, Maharashtra, India

Scrum Master• Handled a team of 10 members• Delivered 108.2% of build capacity and maintained the lowest sprint backlog among 9 teams• Carried out 4 scrum ceremonies, estimations of tasks & defined timelines for development, testing, UAT, deployment

Master Of Business Administration - Mba, Marketing

Bachelor Of Technology - Btech, Computer Science